Due to a family death we were late to arrive, check in was nice and could be done after hours seamlessly.
When renting the home we added a golf cart to our rental due to holiday weekend. Upon arrival it wasn’t at the home. The next morning we called management company , they could see the addition to our rental but would call back. 4 hours later, I called again asking about golf cart, another employee stated I was responsible for picking the cart up off site. She provided the company info and address. When we got to the golf cart company they had no record of rental of cart. Ultimately we got a cart, it was a headache. My suggestion is just not to add to home rental through VRBO/HappyStay.
Regarding the home, it has a great setup/arrangement. The interior is beautiful. Back of home looks like it just hasn’t been finished since Harvey. Mostly exterior needs completed with painting and doors. Washer and dryer are LOUD AND SQUEAKY.