The property was listed as a highlight with a hot tub, so between 3 properties we were looking at we chose this property because it was listed as having a PRIVATE hot tub. We were all looking forward to being able to sit and relax. However, upon our arrival the hot tub was drained and dirty. We called Brindley Beach rental and were told that the irrigation system was broken and had been reported but no repair scheduled. They told us the issue would be rectified that day. They never call us back so We called again. They told us the new hot tub would not be delivered in time for our use but the vendor or sales manager would call us with a plan of compensation. We have not received a call back despite us calling several times. Our vacation is over and we are back home without any resolution. Other issues we faced were kitchen outlets needed to be replaced that we had to call about and clogged sinks that we had to call about. The refrigerator ice dispenser is broken, the microwave light was out and it’s very dark in the corner and hard to see what you’re cooking. While we were cooking in the oven, while trying to open the door, the left side of the handle pulled right off. A lightbulb was out in the master bath, and the carpet was loose and dingy. I don’t feel I am nitpicking due to the price that we paid and could’ve received more for less, a lot less. Still waiting for compensation! To be continued…