Copalis Crossing Vacations from ￥186,095

The good. Hotel theme was nice. Good cookies. Staff was nice. Good beds. The bad. The neighborhood was a little sketchy. The room rate was HIGH. Breakfast was OK at best - just very limited.

Not impressed with the service for a 5 star hotel!!! Stayed at the this property the night of 6/19 for our wedding anniversary. We arrived at the hotel a little after 4pm to check in and was told our room was not ready and they were waiting for a final inspection. Was told to wait in the lobby for 10 mins and our room would be ready. After 10 minutes, room was still not ready and then was told it would be another 10 minutes. MANY others were also waiting for their rooms. This is simply unacceptable to arrive after the check in time and rooms are not ready. Clearly there’s a service problem. There’s no way to get ice without asking the front desk. Called and requested ice from customer service/front desk. Waited and waited and finally just went to the lobby to get ice myself. Once again, service is lacking and there’s clearly no sense of urgency with any of the staff. One of the elevators didn’t seem to be working and it took FOREVER to use the only operable elevator. It took so long we finally took the stairs down and ended up having to go through the kitchen to exit the building. NOT AT ALL the experience I was expecting from this class of hotel. Do better 1 hotel.

Hosts were really attentive and organised, would definitely recommend

Pros.. great building with coffee shop, Italian restaurant and market, 5 minutes from the space needle and waterfront. Bed very comfortable. Great communication from host. Cons.. there’s no AC, no blinds on windows and street lights literally right outside so it’s daylight 24 hours a day. Very noisy with a busy street right outside your window, no screens on windows so no ac and no opening windows, There are many apartments in the same building that are the same money but are interior courtyard with ac and blinds. If someone put a legitimate review for this place I would have gone elsewhere.