Cookham Dean Vacations from ￥288,931

Stunning Lobby and bar. Check in experience was satisfactory. Room was small with small double bed. Cocktails at the bar were great however the bar experience was disappointing. Along with other residents we had to wait at least 45 minutes in between drinks to be served again at one point having asked for more drinks the server disappeared and forgot us…. we were still expected to pay13.5% service charge. Frustration was clear amongst the people around us. The bar was understaffed and the frustration with this was also apparent amongst them! We gave our feedback on check out about the bar experience, the team member was sympathetic but advised that we should have reported this to the bar staff at the time. This was not appropriate to do at the time as it was difficult enough getting a drink let alone trying to give feedback or refusing to pay a service charge.We were offered a voucher however we were leaving at that moment so declined the offer and just left our feed back. Great location for central London ..just next to Hyde Park

A trip with my 11 year old, they made us both feel very welcome provide mini dressing gown, slippers, shower kit, colouring books and crayons and loads of snacks for my soon. Just really top notch service all round. Really enjoyed our stay there.

Overall the stay was good. I do love this hotel and its fabulous location. But on this instance 2 out of the 3 elevators were broken so it took FOREVER to get up or down. And when I pulled out the pull out couch to sleep there were all these fly bugs in it. There was also so work being done for a leak on my floor (9) so it smelled horrible like rotten carpet and stinky water. I had been here before so I know what a wonderful hotel this normally is. Just very unfortunate

I recently stayed at the The Clermont Charing Cross London and honestly couldn’t have asked for a better experience. From the moment we arrived, the staff were absolutely exceptional — warm, professional, and always attentive to anything we needed. Nothing ever felt like too much trouble, and their genuine friendliness made the whole stay feel special. The hotel itself is beautiful, comfortable, and maintained to such a high standard. Every detail feels thoughtfully done, creating a really relaxing and welcoming atmosphere throughout. One of the best things about the hotel is its brilliant location in London. It’s perfectly placed for theatres, shopping, restaurants, sightseeing — really anything you could want to do while visiting the city. Being so central made getting around incredibly easy and added so much to the overall experience. I’d highly recommend The Clermont Charing Cross to anyone looking for a fantastic stay in London with outstanding service and an unbeatable location. Also thank you for the amazing upgrade to a studio room and the birthday cake on arrival .

We have stayed at the hotel several times and it’s one of our favorites when we visit London. The executive rooms are nice and the area, Mayfair, of course is beautiful. You’re just a short walk from everything including Green Park across the street. We love the city and visiting the hotel. This visit sometimes our mini bar was not restocked fully but otherwise we had a terrific time. Thank you, we will be back.