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Residence Inn By Marriott Cleveland Downtown
3.0 star property

Hotel with free breakfast, a short walk to Rocket Mortgage FieldHouse

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Residence Inn By Marriott Cleveland Downtown

Lobby lounge
Exterior
Lobby
Free daily on-the-go breakfast
Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

8.0 out of 10
Guests loved the amenities.
  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
The price is ￥25,013
￥29,390 total
includes taxes & fees
Oct 6 - Oct 7
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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8.4 out of 10, Very Good, (1145)
The price is ￥20,022
￥23,526 total
includes taxes & fees
Oct 22 - Oct 23
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About the neighborhood

Map
44115, OH, Cleveland, 527 Prospect Ave E

What's nearby

  • Rocket Mortgage FieldHouse - 3 min walk
  • JACK Cleveland Casino - 4 min walk
  • Progressive Field - 6 min walk
  • Cleveland Browns Stadium - 19 min walk
  • Rock and Roll Hall of Fame - 19 min walk

Getting around

  • Cleveland Station - 3 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Harry Buffalo - ‬2 min walk
  • ‪Flannery's Pub - ‬2 min walk
  • ‪House of Blues Cleveland - ‬3 min walk
  • Geraci’s Pizza Slice Shop
  • ‪City Tap - ‬3 min walk

About this property

Residence Inn By Marriott Cleveland Downtown

Hotel located in Downtown Cleveland
Close to Rocket Mortgage FieldHouse and JACK Cleveland Casino, Residence Inn By Marriott Cleveland Downtown provides free to-go breakfast, a free grocery shopping service, and a shopping mall on site. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Valet parking (surcharge), express check-out, and a vending machine
  • A banquet hall, coffee/tea in the lobby, and laundry services
  • A 24-hour front desk, 5 meeting rooms, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 175 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, sofa beds, and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, kitchens, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Is Residence Inn By Marriott Cleveland Downtown pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Residence Inn By Marriott Cleveland Downtown?

As of Sep 22, 2024, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Downtown on Oct 6, 2024 start from ￥25,013, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Residence Inn By Marriott Cleveland Downtown?

Valet parking is available for USD 39.00 per night.

What time is check-in at Residence Inn By Marriott Cleveland Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Residence Inn By Marriott Cleveland Downtown?

Check-out is at 11 AM.

Where is Residence Inn By Marriott Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 5-minute walk of East 4th Street, Rocket Mortgage FieldHouse, and JACK Cleveland Casino. Progressive Field and Cleveland State University are also within 15 minutes. Tower City-Public Square Station is 7 minutes by foot and Cleveland Station is 22 minutes.

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 529 out of 1004 reviews" "
Rating 8 - Good. 224 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 85 out of 1004 reviews" "
Rating 2 - Terrible. 52 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to things
Stayed 1 night in Sep 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Anjol

Stayed 1 night in Aug 2024

4/10 Poor

Timothy

Traveled with family
Disliked: Amenities
Water pressure in shower was HORRIBLE, staff lied about the bar being open from 5-11, it was the Browns opening weekend for God sakes
Stayed 2 nights in Sep 2024

8/10 Good

Wyatt

Traveled with family
Liked: Cleanliness, staff & service
Rooms are a little dated. Our room needed a few fixes.
Stayed 1 night in Sep 2024

4/10 Poor

Christy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Long line of people with rooms not ready. It would have been nice to offer some bottles of water, snack, complimentary drink .. something. People were being rude to the staff - i felt bad for the staff. BUT - like i said - maybe offering a tiny bit of compensation would have helped. Our evening didn’t go as planned due to the delay of the room not being ready. Valet took over THIRTY minutes the next morning to get our car. We had a long drive and wanted to get on the road.
Stayed 1 night in Sep 2024

8/10 Good

Tonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Guardians or Cavaliers game trips. Clean spacious rooms and friendly staff, tons of dining options right outside the hotel. Very highly recommended!
Stayed 1 night in Aug 2024

4/10 Poor

Shawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall, not thrilled. Location was great, staff was nice. Property is in pretty bad shape. In our room there was food left on the table from the prior guest, dirty handprints on the walls, some sort of sticky substance on kitchen cabinets. Room was in an attic with no windows, and looked like a drop ceiling was installed in front of a glass roof. Bathroom drop ceiling was falling down / falling apart. Definitely needs a full remodel.
Stayed 1 night in Aug 2024

6/10 Okay

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were there for the WWE Summerslam event and we were traveling from PA. I called in and asked about checking early they said no probably. We got there and the woman at the check was very ignorant when telling us we would have to wait because there were people ahead of us. We waited for 1 1/2 hours along. With alot od other people. We were told even if we were Gold Members they were not honoring anything extra. We finally checked i to our room at 4:30 and thwn had to get ready and go to event so we woukd not kiss jt. Very disappointed in Marriott — i asked fir a discount because if this and rhe lady literally laughed.
Stayed 2 nights in Aug 2024

4/10 Poor

Todd, Burlington

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but hotel and it's rooms as the in desperate need of renovations. Out room was large but had carpet hiding uneven lips and dips. The toilet barley flushed. The beds were old, lumpy and very uncomfortable. The TV was half blue on the screen. The shower curtain did little to stop large puddling out onto the floor where noticable past damage and mildew was visible. And the access to the rooms required am off track around. Lots in the area but not worth the cost given how bad the room was.
Stayed 2 nights in Aug 2024

4/10 Poor

Deidra

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The front desk staff was extremely nice and helpful. The breakfast staff was extremely courteous and attentive. The facility itself has wear and tear, but I could accept that. It is located in prime area - walking distance to many major attractions (which was such a bonus) - and I imagine the hotel is well utilized. The problem is that the rooms were FILTHY. The tub was dirty, the baseboards were disgusting, stained carpet, stained sofa bed cushions….. I could go on and on. We took plenty pictures and are happy to share with Mgmt if it would make a difference. And to be clear, we switched from one room to another and while the 2nd room was better, it was dirty as well. So, I do not believe that the problem can be attributed to one team member. I believe it is an overall issue at the hotel. Thankfully we were only there for one night.
Stayed 1 night in Aug 2024

2/10 Terrible

carlsie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Peeling paint, dirt and dust everywhere. I jad to wash the walls and baseboards to stay the first night. Canceled tother 4 days
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
liked that it was convenient walking distance to restaurants and attractions. disliked the parking situtation. For what is charged for hotel stay parking should be included.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean nice room with fireplace. Parking was issue so paid for valet
Stayed 1 night in Aug 2024

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stay here once a year. The property is located in the heart of everything. We have vallet service park our vehicle and we walk the town. We wouldn't stay anywhere else.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcos Serafin

Traveled with partner
Liked: Amenities
Excellent employees. Very nice location
Stayed 7 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything downtown. Walkable area. Quiet. Staff was friendly. Room was very clean. Plenty of food options nearby. Definitely a great place to stay in Cleveland!
Stayed 3 nights in Aug 2024

10/10 Excellent

Leslie, Bayamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, muy buena atención y las habitaciones muy amplias y espaciosas. Definitivamente me quedaría ahí otra vez si volviera.
Stayed 2 nights in Aug 2024

4/10 Poor

Daniella

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately our stay started off very poorly at this property. I had called to request an early check in, which I fully understood was not guaranteed, however we did not end up getting into our room until after 5pm due to it still not being ready at the 4pm check in time. We were far from alone in this situation as there were many others waiting in the lobby with us. They did seem to be working diligently to get everyone in their rooms, but not having rooms ready at check in seems unacceptable to me, especially at the prices we were paying to stay. Also while we were waiting there was an altercation in the lobby with a hotel employee and another person (he was not a guest, but said he was visiting a friend) saying that the hotel employee threatened to shoot him earlier that day near the breakfast room. The two then began yelling and threatening to take the other outside to shoot them. The manager involved did a very poor job of de-escalating the situation. She at one point even laughed a little. The employee did eventually was away, but then returned to the lobby for a second round of yelling and threatening. The lobby full of people was never addressed or apologized to for the situation. Beyond these things we only had to call down for bedding for the pull out sofa, hand soap and toilet paper as they were none in our rooms. The hotel overall is a beautiful place to stay, we just happened to have a poor experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vanshipal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel experience I have had. We came to Cleveland for a wedding. The hotel was overbooked and understaffed. We waited HOURS for our rooms. In fact, the entire lobby was filled with people waiting for rooms. Completely unorganized and unprepared for a busy weekend in Cleveland. Despite check in being at 5 (and the fact we came earlier to see if early check in was possible), we didn’t get our first room until 5:30 and the second well past 6:30. We missed the wedding. Hotel could be kept up better with peeling chairs in dining halls and cleaned better with hair still in our bath drain from previous occupants. Not what I am accustomed to at Marriott. Would recommend go elsewhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was short and sweet. Hotel was in a great location for our weekend plans.
Stayed 1 night in Jul 2024

2/10 Terrible

Kathryn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning was ancient and barely functional, mysterious stains on the ceiling - we had to switch to a different hotel halfway through our trip.
Stayed 2 nights in Jul 2024

4/10 Poor

Elisa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was our second time staying here. Our first time we were in the front building. Our room was nice but could use some updates and better cleaning. Our second time staying, our room was in the back tower and that was quite a walk after the baseball game and drinking. It was also a bit creepy and weird walking through the arcade at night. We had broken lamp shades, stains on the carpet and more… overall not worth the price. Breakfast was a nice option to have! Since then we have stayed at a few other locations in the area and sadly we would rather stay elsewhere.
Stayed 2 nights in May 2024