Find hotels near Cleveland Clinic Family Health Center, Cleveland from ￥10,749

"It was a horrible experience! 1.) No Shampoo or soap in the shower (after advertising it) Was anyone filling or cleaning??? 2.) Advertised Breakfast Buffet when they offer one waffle iron, that needs to be replaced, only dry oatmeal, cold cereal, bread and bagels 3.) Advertised a smoke free room when my window was wide open (assuming someone smoked there before I had the room) and it was FREEZING 4.) on the last day, had to climb up and down the stairway to load my 5 full bags and buggy. "

"The rooms were terrible "

"Nothing worked. Key didn’t work had to go back down from the 3rd floor to get new keys made. They charge $25 a wrist band to go into the pool room EVEN IF YOUR NOT SWIMMING. Jacuzzi was broken. Refrigerator had mold in it. I was a lucky one my room was available but I watched many people come back and have to switch rooms because things were broken, uncleaned, and not working. Check-in is 4pm, pool closes at 8 so you got 4 hrs to get to your room settle in and run to the pool and swim before it closes for $25 A PERSON. Make sure you put all ppl coming on the reservation to get your bands free. Restaurant charged me for plastic utensils. One elevator worked. I could keep going but second worse experience I’ve had at a hotel. NOT coming back. Male staff member was simply delightful everybody else behind that counter were not as professional as he was. "

"Staff friendly. Room clean. Breakfast great! "

"The breakfast was horrible I couldn’t even eat it"

"Is as shown, no complaints "

"Wonderful and helpful staff. Awesome service,"

"Clean"

"When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though she messed up my order, but she served me a really good drink. I also had to pay $10 a night to park in the parking lot which I did not understand because nowhere on the website did it say you had to pay for parking especially since their lot was really empty."