クレイトン - タム ホテル

「This was my third stay at The Principal Hotel. The history of this property is unique and the rooms are amazing - essentially in brand-new condition and very tastefully designed and decorated. I've eaten at the adjoining restaurant, the Graphite, on one occasion. Amazing food! (When the Graphite is closed on Mondays, I eat at the Thai House restaurant within blocks of the hotel. Delicious and affordable meals!) The hotel is easy to get to and Columbia seems like a nice, safe town. I plan on...

「The staff were very friendly and efficient. Check in was a breeze.」

「Wyndham rewards member was escorted off this property BY POLICE for reasons still unknown to me. They had a full turn out in the pool/sauna area, but ran out of towels at some point. They give 2 body towels for the rooms, no separate towels for the pool. A SOLD OUT HOTEL ran out of towels and no back up. I was upset but i didn't curse "Skye" and I didn't get aggressive. Yet i was told to leave and didn’t get my money back. I would like a full refund as we DID NOT stay here.」

「Perfect for our needs」

「We’re big fans of the 5:30 kickback. All of the staff members were really friendly and helpful. The kids loved the pool. 」

「The staff was very helpful! The room was great! The breakfast, ice cream, coffee bar were excelent. The kids loved the indoor pool. Will be our go to stay from bow on when visiting Saint Louis.」

「よるのキックバックという、晩御飯のサービスが良かった」

「Staff were wonderful as we booked the room on the way there while on the road. Rooms were comfortable and had great views of the Arch. The pool and delicious breakfast were so nice and just an added bonus.」

「Soaps/lotion in bathroom were low or empty upon check in. Too heavy on the scent of cleaning solution, gave me a headache. Dark roast coffee was weak. 」

「立地が良く滞在に最適でした。」

「Very clean room and friendly stuff.」

「Common areas like elevator and some hall areas were in dire need of deep cleaning as well as some trash pick up and general maintenance. Lobby great. Parking areas well lighted and clean. 」

「Enjoyed the breakfast.」

「Yes 」

「At first look it was awesome. However taking a deeper look it becomes terrible. First check in is at 4pm and they close the pool at 6pm. Second the tv did not work making it where you had to order movies if you wanted tv. Then after everything when you sign for the 100 deposit if you do not scroll up you do not see they charge 16.50 per day out of your deposit for maintaining of their building. All this made for the experience to be not so much fun and overall a let down. They could do better...

「I chose this hotel because of good reviews of its clean rooms and good breakfast. However it is not so. There was no person at the reception and a note is posted on the counter when I arrived. I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead. Does it mean we should not believe reviews? Maybe I visited this hotel in a bad timing. Or the conditions and situation of American hotels have changed badly. 」