「Wifi didn't work, which was important for my business trip.
Front office repeatedly said it worked, but it didn't.
The shower head sprayed water all over the bathroom.
The floor in the room was filthy. 」
「The peace of mind from having staff at the front desk 24/7 was wonderful. The complimentary breakfast, which included yogurt, coffee, tea, and bread, was more than sufficient and very helpful. My room was cleaned daily during my stay, and the housekeeping was incredibly thorough, leaving everything spotless. It was clear that the cleaning staff were true professionals.
The area also felt very safe, with a large shopping facility right in front of the hotel in a clean and secure neighborhood. It...
「Female front desk agent is a natural for the hospitality business. Her ability to make quick, guest-centric decisions which also benefit the company and build guest loyalty was such a relief in this current state of the business. Thank you ! 」
「Had a great stay. The location is a great jumping off point for LA.
The rooms were clean, modern, and comfortable. The staff were all friendly and the facilities, WiFi, pool, valet, etc. were all excellent」
