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カントリー イン & スイーツ バイ ラディソン シンシナテイ エアポート ケンタッキーの口コミ

3.5 out of 5

口コミ

8.2

とても良い

評価 10 - 1113 件の口コミ中 558 件が非常に良い" "
評価 8 - 1113 件の口コミ中 292 件が良い" "
評価 6 - 1113 件の口コミ中 125 件が普通" "
評価 4 - 1113 件の口コミ中 77 件が不満" "
評価 2 - 1113 件の口コミ中 61 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Tomoyuki

2022 年 12 月に 1 泊滞在
Ariel (Front Desk)からの返信 (投稿日 : 2022 年 12 月 28 日)
Thank you for your feedback. We hope to see you again at Country Inn and Suites by Cincinnati Airport.

2/10 (非常に不満)

Erika

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Did not end up staying at the property due to bugs being found in the room.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jamela、Indianapolis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in staff she was great
2024 年 5 月に 1 泊滞在

6/10 (普通)

Amber

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
As my kids and I were in our room, another party was also checked into our room leaving my oldest child concerned as he was afraid someone would be able to come in through the night. This again happened to another family who was upset about it in the lobby and was simply told it was a “glitch”. The pool water was cloudy and cold, overwhelming smell of chemicals but they part was tolerable. Shower in the room was dirty. Room was on the bottom floor and strongly smelled of mildew. Thankfully we were only there for a night, as this momma didn’t get any sleep and definitely couldn’t have done a second night.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello Amber, We apologize for any inconvenience you experienced during your stay. We take all feedback seriously and will address these concerns with our team to ensure a better experience for future guests. Your comments will help us in our ongoing efforts to provide a comfortable environment for all our guests.

10/10 (非常に良い)

Mary

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was beyond amazing and so nice, very clean, clean pool, pretty good breakfast, only down fall was not being able to afford it longer to stay more.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Mary,We are delighted to hear that you enjoyed our exceptional staff, cleanliness, pool, and breakfast during your stay. It's wonderful to know you had a positive experience overall, and we hope you can return to enjoy an extended stay with us in the future.

8/10 (良い)

lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They might as well not even offer breakfast. Just not worth it.
2024 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello lisa,We're sorry to hear your disappointment with the breakfast. Guest feedback is valuable for our continuous improvement. We encourage you to reach out to our management team directly to discuss your experience further.

10/10 (非常に良い)

KD

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello KD,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

8/10 (良い)

Peter

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello Peter, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 (非常に良い)

Jessica

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Jessica,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!

2/10 (非常に不満)

Vickie

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nasty
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello Vickie, We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us for making necessary improvements. Thank you for sharing your thoughts with us.

6/10 (普通)

Allison

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello Allison,We appreciate you choosing to stay with us and hope you had a comfortable visit. Should you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns. We look forward to the opportunity to welcome you back in the future.

10/10 (非常に良い)

Mary

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was amazing, everywhere was clean
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Mary,We are thrilled to hear that you enjoyed the exceptional service from our staff and found the hotel to be clean. Your positive feedback encourages us to continue providing top-notch service. Thank you for choosing to stay with us.

8/10 (良い)

Jennifer

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
We had a great stay here. The staff was amazing. Breakfast was good. Rooms were nice. We felt welcome and really enjoyed this hotel. We would return again.
2024 年 5 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Jennifer,We are thrilled to hear that you had a wonderful stay with us! Our team works hard to provide exceptional service, and we are glad that you enjoyed our breakfast and rooms. Your kind words are truly appreciated, and we look forward to welcoming you back again in the future.

10/10 (非常に良い)

Josue

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My experience was great… the staff was friendly and that’s always a plus. Crystal from the night shift was super accommodating when I needed to resolve an issue with one my room. I definitely will be back.
2024 年 5 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Josue,We are thrilled to hear that you had a great experience at our hotel and found our staff to be friendly. It's wonderful to hear that Crystal provided exceptional service during your stay. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Lauryn

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel that’s close to the airport.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Lauryn,We're delighted to hear that you found our hotel to be conveniently located. Your feedback is greatly appreciated. Thank you for taking the time to share your positive experience with us.

10/10 (非常に良い)

Steve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Steve,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future.

10/10 (非常に良い)

Kyle Rader

2024 年 5 月に 2 泊滞在
Guest Relations Specialistからの返信 (投稿日 : 2024 年 5 月 25 日)
Hi Kyle,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 (非常に良い)

TINA、Bradenton

2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello TINA, We are thrilled to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another unforgettable stay.

8/10 (良い)

Gary、Racine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Gary, We appreciate you choosing our hotel for your stay! We hope to welcome you back soon for another great experience.

8/10 (良い)

Brenda

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Brenda, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 (非常に良い)

Luis、bayside

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast included. Great location, near all.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Luis,We are pleased to hear that you enjoyed the convenience of our central location and the complimentary breakfast during your stay. Your feedback is appreciated and we hope to welcome you back in the future for another enjoyable visit.

10/10 (非常に良い)

ANTHONY

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay for an overnight layover.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello ANTHONY,Thank you for choosing our hotel for your layover. We're glad you had a great stay with us. Your feedback is much appreciated as we strive to provide a comfortable experience for all our guests. We look forward to welcoming you back in the future.

8/10 (良い)

Wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only thing I would change i would have pool close at 8pm. Very loud kids in the pool until 10pm. Difficult to rest with loudness. The family were loud in general at breakfast going intostairs etc. The parents were loud at breakfast shouti hover kids to be heard. Other than encounter with rudeness demonstrated by the family
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Wendy, Thank you for sharing your feedback with us. We appreciate your suggestion about the pool hours and we will take it into consideration for future improvements. We strive to provide a peaceful atmosphere for all guests and apologize for any inconvenience caused by the noise. We hope you were able to find some moments of relaxation during your stay.

8/10 (良い)

Joseph

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Joseph, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 (非常に良い)

Mark

2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello Mark,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Gary,We are ecstatic to hear that you had a fantastic stay with us! If you have any more feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon for another wonderful experience!

10/10 (非常に良い)

Beverly A.

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location was convenient to multiple dining option less than 6 miles, very easy to navigate. For those flying, it’s convenient to the airport and they transport, but it is also very quiet. The afternoon we check in, it appeared they were short staff but lady checking us in was very friendly while multitasking. My group was 10 and another school group plus individual.
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Beverly A., We are delighted that you found our location convenient and enjoyed the peaceful atmosphere. Our team always strives to provide excellent service, even during busy times. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay!

8/10 (良い)

Marissa

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Marissa, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Patricia,We're thrilled you enjoyed your stay with us! We can't wait to welcome you back soon for another fantastic experience!

10/10 (非常に良い)

Roger

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was nice and would promptly address the guests Concerns or requests. The place was really clean and the prices are right I will highly recommend this facility to anyone or any family who is looking for a nice quiet environment.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Roger,We are thrilled to hear that you enjoyed the service provided by our staff and found our hotel to be clean and reasonably priced. Recommendations like yours mean a lot to us, as we strive to offer a peaceful environment for all our guests. Thank you for your kind words and we hope to welcome you back in the future.

8/10 (良い)

Sonia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok for a Quick trip Close to AP Need a little bar
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Sonia, We appreciate your feedback and are glad you found our location convenient for your trip! Should you have any further suggestions regarding our amenities, please feel free to reach out to management directly.

10/10 (非常に良い)

Donald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great little property absolutely no complaints. Other than the elevator was a little slow.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Donald,Thank you for sharing your feedback with us. We appreciate your kind words and are glad to hear you had an overall pleasant stay. We will certainly take note of your comments about the elevator speed for future improvements. Your input is valuable for us to enhance our guests' experiences.

10/10 (非常に良い)

Robert

良かった点 : スタッフとサービス、施設のコンディションと設備
Very welcoming
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Robert,We are delighted to hear that you found our hotel welcoming. Your comfort is our top priority, and we aim to provide a warm and inviting atmosphere for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future for another enjoyable experience.

10/10 (非常に良い)

Wendy、Phoenix

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to the airport, as I had a flight that got in after midnight. Clean, and check-in was quick and easy.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Wendy,We're delighted to hear that you found our hotel convenient for your late-night arrival and that you had a seamless check-in experience. Your feedback on our cleanliness and efficiency is greatly appreciated, and we hope to welcome you back on your next trip.

10/10 (非常に良い)

Loretta、Versailles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very helpful staff.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Loretta,We are delighted to hear that our staff was able to assist you during your stay. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team.

10/10 (非常に良い)

Djuana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service, clean rooms comfy bed, good complimentary breakfast!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Djuana,We are thrilled to hear that you enjoyed our customer service, room cleanliness, comfortable beds, and complimentary breakfast during your stay. Your kind words mean a lot to us and we hope to welcome you back soon for another enjoyable experience at our hotel.

10/10 (非常に良い)

Jennifer

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
Close to the Cincinnati airport. Also the price.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Jennifer,We're pleased to hear you found our proximity to the Cincinnati airport convenient. We strive to offer competitive pricing for our guests' satisfaction. Your feedback is valuable to us and we hope to welcome you back in the future.

10/10 (非常に良い)

Jennifer、Cookeville

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice pool
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Jennifer,We are delighted to hear that you enjoyed our pool during your stay. Our team works hard to provide a relaxing and enjoyable experience for our guests. Your feedback is greatly appreciated, and we hope to welcome you back soon for another memorable stay.

10/10 (非常に良い)

igusti

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello igusti,We are delighted to hear that you had a wonderful experience during your stay with us. Should you ever decide to visit us again, we look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Anita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Anita,Thank you for choosing to stay with us! We are delighted that you had a wonderful experience at our hotel. We hope to welcome you back again soon!

6/10 (普通)

Cara

家族旅行
良かった点 : スタッフとサービス
The staff was very friendly and helpful.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Cara, We are delighted to hear that you found our staff friendly and helpful. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 (非常に不満)

David

気になった点 : スタッフとサービス、施設のコンディションと設備
AC/Heater unit broken first nite. Disrepectful employee used profanity when i asked to see manager. Noisy mini fridge had to be unplugged to sleep. Moved to another room second nite above laundry. Very noisy. Had to ask them to turn off macines at 11pm! This room also had noisy fridge. This hotel failed at the fundamentals of innkeeping.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello David, We regret to hear about the challenges you encountered during your recent stay. Your feedback is valuable to us, and we will address these issues with our team to improve our services. We appreciate you bringing this to our attention to help us enhance the guest experience in the future.

6/10 (普通)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Robert, We appreciate you choosing to stay with us and hope you had a memorable time. Should you have any feedback to share about your experience, please do reach out to us so we can address any areas of improvement.

10/10 (非常に良い)

Austin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean great staff. One thing that could be improved is the elevator is very slow.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Austin,We appreciate your kind words about our cleanliness and staff. We'll certainly share your feedback about the elevator speed with our team for review. Thank you for bringing this to our attention.

10/10 (非常に良い)

Chandra

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Chandra,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Cindy,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back in the future for another wonderful experience.

10/10 (非常に良い)

Susanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
clean and friendly
2024 年 3 月に 7 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Susanne,Thank you for your feedback on our clean and friendly service. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Dean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and comfy room. Friendly and helpful staff
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Dean,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our clean and comfortable accommodations and that our staff provided friendly and helpful service throughout your stay. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.

6/10 (普通)

Suzanne

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Staff were very nice but property is run down. Ceiling fans were filithy, stains on carpet, etc. Otherwise, facility was clean. Could use hooks in bathroom to hang wet towels.
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Suzanne, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We have noted your comments regarding the property's condition and will discuss improvements. Your suggestion about adding hooks in the bathroom for wet towels is duly noted for consideration in future enhancements.

4/10 (不満)

Astrid

気になった点 : 清潔度、施設のコンディションと設備
The coffee maker was full. There were hairs in the linens. Did not seem clean.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Astrid, We appreciate your valuable feedback and apologize for the inconvenience caused during your stay. We encourage guests to reach out to our management team directly to address any concerns like this for future improvements.