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"Customer service was excellent! They made me feel very welcomed and went above and beyond in assisting me with my lost luggage! Kaori San was so friendly and her warm happy personality was the best! I would recommend this hotel whole heartedly. 💯 for rating! "

"Nice "

"Staff was kind and courteous. I am vegetarian and they don’t have many options for a vegan on the breakfast buffet. But it was still nice to have breakfast included in the price of the room. The room was comfortable and had a refrigerator and hot water kettle for tea which was nice. I would definitely stay here again."

"Very polite and friendly"

"Very clean property and EXCELLENT staff! Highly recommended."

"Toyoko Inn staff members are the best. The room was in perfect condition. It is near a Don Quijote and shopping Plaza."

"Great location"

"I liked getting 2 bottles of water everyday very nice "

"Ebina station only 5 minutes away. Free breakfast 630am-9am.I had a hula event to attend at Ebina Cultural Hall and it was only a 10 minute walk across the bridge. Hotel was located across Vinawalk,Aeon Mall and close to 7/11and Denny’s. "