Chiesa di Santa Lucia

Room spacoous, lights not very convinient

Our stay of 8 days was incredibly nice. Ended up going with a smaller room and did just fine, would recommend a larger room if you tend to bring more than a medium amount of luggage. Everything is clean, comfortable and very organized. A few things definitely stood out to both my wife and I. We ate the breakfast offered each morning, high quality and VERY healthy. We take our dietary nutrition very seriously and was able to stay on a track eating here. One of our favorite things was interacting with Francois who I believe is the manager (or main waitstaff) of the hotel restraunt? Francois is very impressive. He remembered my drink each morning and had our breakfast orders going within short order. He was always pleasant, polite and professionally interactive. Really made sure we got what we needed and we were on our way for the day. My wife and I have never received such great service and I want to make that clear. Also, the very nice woman (I wish I remembered her name) that cleaned and organized our room was the absolute best. We tipped both Francois and our room staff because they absolutely deserved it. Lastly, the SPA. The spa staff always smiled and opened the doors for us, treating us to the full experience each day. My wife and I walked about 81 miles in the 8 days we stayed, the spa was great way to close the evening. We give this place more than five stars and will definitely be back. Would recommend to everyone.

My wife and I are frequent travelers and we can truly say that the Bernini Palace in Florence/Firenze, Italy, was one of the best hotels we have ever stayed in! The staff were very professional, attentive, friendly, effective, and very engaging. Everyone we encountered was excellent. We couldn't have been more pleased with our time at the Bernini. The hotel itself is gorgeous. Very tastefully decorated, clean, inviting, etc. The room was perfect. We were given a free drink at the bar upon arrival, plus a free bottle of wine. The breakfast buffet was superb, with the dining staff, as with all the staff we encountered, were excellent. Two people we do want to call out as being very helpful and friendly were Simonetta and Yuri -- wonderful!