Chicopee Vacations from ￥270,599

“The air conditioning was not working properly and was extremely loud. The bathroom door did not close properly, and the room felt very outdated.”

Great location. Beautiful building and setting. Staff are helpful and friendly!

The Reffles Hotel is a fabulous place to stay. Hotel is amazing with a wonderful friendly staff.

We enjoyed having the bistro on site.

I had an absolutely wonderful stay at this hotel. From the moment I arrived, the staff was warm, welcoming, and professional, always going above and beyond to make sure I felt comfortable. The check-in process was quick and smooth, and every team member I encountered had a genuine smile and willingness to help. The room itself was spotless, spacious, and thoughtfully designed with modern décor and all the amenities I needed. The bed was incredibly comfortable with high-quality linens, ensuring a perfect night’s rest. I also appreciated the attention to detail—everything from the complimentary toiletries to the neatly stocked minibar made my stay feel extra special. The hotel facilities were excellent as well. The fitness center was well-equipped, the pool area was clean and relaxing, and the on-site restaurant offered delicious meals with a variety of options for every taste. Breakfast each morning was fresh, plentiful, and beautifully presented. One of the highlights was the location—close to key attractions, restaurants, and shops, yet still peaceful and quiet at night. It truly gave the best of both worlds: convenience and comfort. Overall, this hotel exceeded my expectations in every way. Cleanliness, comfort, service, and amenities were all top-notch. I would highly recommend it to anyone, whether traveling for business or leisure, and I’m already looking forward to my next stay!