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Reviews of Santa Caterina Hotel & Bike

3 out of 5
Santa Caterina Hotel & Bike
VIA ARNO, 64, Chianciano Terme

Reviews

9.6

Exceptional

Rating 10 - Excellent. 76 out of 96 reviews" "
Rating 8 - Good. 19 out of 96 reviews" "
Rating 6 - Okay. 0 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ernrsto

Stayed 1 night in Sep 2022

10/10 Excellent

Sor Eng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
The place is basic but very clean. Good value for money. The host is so friendly and really make our stay feels like home. Will definitely book this place again if visiting the area in the future.
Stayed 2 nights in Oct 2019

10/10 Excellent

casats, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, excellent breakfast, clean bright room with a wonderful view
Stayed 2 nights in Oct 2019

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel in Tuscany!
Stunning experience! The best hotel if you’d like to visit Tuscany. Easy access to Florence, Siena, Pisa and the many historic cities in Tuscany! The breakfast was gorgeous, they have free parking and for me the best thing in my stay in this hotel, the gentleman called Andrea who works at the Hotel! This gentlemen is a superb professional, very helpful and friendly!
Stayed 1 night in Sep 2019

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel SANTA CATERINA Was The Highlight of my TRIP
Dear TRAVELLERS I am almost speechless This Hotel is outstanding THE BEST I HAVE EVER STAYED IN ITALY.. Quiet Hotel in a side street..The room was so elegant,Big Bed and Bathroom Top Modern renovated.The owners are TWO BROTHERS..Outstanding Food from FABIO and impeccable Service from ANDREA,who was the most proffesional waiter i have ever seen.WHAT A GUY. The breakfast was Great so much food, and the dinner in the evening was 20 Euro for a 5 Course dinner or one can eat A.La Carte.The bar was nice ,cheap prices,,,,and the lounge and terrace outside..... Very Quite Hotel No Noise at all.. Bus stop outside on the main street 5 meters.. This should be a 5 star Hotel....Please DO NOT MISS THIS PEARL...Will be back THANKS GUYS. TERENCE DOLLMAN World Traveller
Stayed 3 nights in Jul 2019

10/10 Excellent

ItaliaTraveler, NYC

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding. Highly recommend. The staff are wonderful, the breakfast is delicious. This property is a gem. A+
Stayed 1 night in Jul 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This is a great hotel. Super friendly staff, very clean and most importantly for when we were there had great air-conditioning. It is very close to everything you want to do as long as you have a car, like we did.
Stayed 1 night in Jun 2019

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ experience
The hotel is clean, well maintained and had every basic amenity I needed. Breakfast was included. The most exceptional part of the stay was Andrea, the manager at the front desk, as well as Frederica, and all the housekeeping staff. They were so warm, genuine, helpful and focused on delivering optimal hospitality. It didn't matter the time of day or night. A+ experience. Will stay again if in the area. Thank you!
Stayed 1 night in Jun 2019

10/10 Excellent

Lauren, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for your Tuscany visits. Very clean,Staff are very friendly and helpful. Homemade ice cream is vey delicious
Stayed 1 night in May 2019

10/10 Excellent

Rudolfo, Aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A top 3 star rated hotel. Actually 3 plus. Excellent staff. Good location.
Stayed 4 nights in Sep 2018

10/10 Excellent

Martins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great service!!!
Didn't catch the name of the staff, but that's where hotel staff from many other places should come to learn manners. Overall this is a town for older people, who comes to spa procedures, so that is the public you meet also in this hotel. We were just stopping for a night on our way to San-Marino, but got a pleasant surprise and mainly thanks to the staff here. Place is not fresh, but it's very well kept, clean and comfortable. Rooms are large and well planned for ventilation, so we slept with no air-con and just windows opened and that's in July in Italy!!! Short walk to old town, restaurants, vine bar. Decent breakfast.
Stayed 1 night in Jul 2018

10/10 Excellent

anny, vicenza, italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Nice hotel right near center of town. Super clean! Andrea, at front desk was so nice, friendly and very accommodating. Price was very reasonable.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel for healthy sleepers
Nice clean light hotel with 3 floors high up above town and valley. Nice common areas. Awful hard cardboard top mattresses, hard heavy pillows and tiny shower with a 1’ opening not everybody can fit through. Double bed is 2 twins pushed together! Italians pretend they do not understand the meaning of a double bed- saw that on every hotel except one! Very inconvenient. Mediocre breakfast with bad coffee- a shame in Italy! I cannot understand the high marks for breakfast in reviews- very misleading. . Otherwise, nice clean budget hotel with small rooms but nice balconies. Front has great views but felt a bit noisy. Back faces a mountain slope - quiet and private if u do not have people next door you share the balcony space with. Chose it for overrated reviews and the location-it was 30-40 min drive to all towns we wanted to visit.
Stayed 6 nights in May 2018

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and close to the Etruscan Museums
I chose Hotel Santa Caterina solely because it was close by the Etruscan museum but I recommend it enthusiastically now for its simple charm, cleanliness, and especially the kindness of the proprietor. He seemed to anticipate what I might need with the perfect combination of warmth and professionalism, offering breakfast to me when I didn’t get downstairs until checkout time, letting me store my luggage while I visited the museum, calling me a taxi when I returned. N.B. To get to the museum you must watch the traffic but it is not far and the museum is excellent.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent staff.
Good location of the hotel near small and buitiful towns of Toscana, that you can see. Cosy atmosphere and kind staff, make you feel as you are at home.
Stayed 5 nights in Sep 2017

10/10 Excellent

Don, Woodstock, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscany Vacation
From the second I checked in until the second I checked out service in this hotel was first class. Great by the owner Andrea, he demanded he come and help with the luggage. Now I know very little Italian and he knew a little English but for 8 days we helped each other through the words. His staff are like him very attentive, when you left the room in the morning for breakfast by the time you returned it was cleaned top to bottom. Breakfast had something for everyone. You were happily great and seated and asked your preference of morning drink, no instant coffee here. We ate evening meals here both excellent cooked by Andrea's brother Fabio and served course by course by Andrea. As we were leaving again Andrea help with luggage to the car and gave us some homemade cantuccis as a token of appreciation. We chose Chiaciano Terme for the very reason it was central to all the distant towns Assisi, Florence, Siena etc. and it was perfect. The area is some of the most beautiful scenery I have ever seen. Andrea, Fabio and staff thank you for the four star hospitality, Mr Donald and Judith
Stayed 8 nights in Sep 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor service....
The room was clean however the shower head did not spray correctly to fit the size of the small shower. The bed and pillows were not comfortable as I experienced in other hotels. The gentleman at the desk offered to give us bus and train times of departure. He was actually wrong about the bus time and we were waiting one hour outside and there was no bus. When we returned for his assistance he did nothing more but suggest we catch the next bus as a result we missed our train and had to pay extra money and spend extra hour-and-a-half waiting for another train. I would never go back to this hotel for this reason. I feel for his error he should have at least offered to drive us himself which he did have a hotel van available or at least assist us with sharing a taxi fee. The distance was only about five miles away from his hotel. He could have very easily just drove us himself so we would not miss our train. For an inexpensive night stay, the breakfast was adequate.
Response from Andrea on Jun 16, 2017
Dear Madame Tamara, I am amazed by her review; I can understand that he found our pillows not very comfortable for her and maybe that the shower was a bit small. " But I do not understand why he gets angry with me if she do not know how to organize his trip." I tried to help her by delivering the bus timetable, but I did not know to what time she had the train and so I told the first bus to start. I'm sorry he lost his train, but maybe he must to sleep less and arrange his trip better. Cordial greetings.

10/10 Excellent

Two Seniors, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel! Tricky parking, but nearly everywhere in Italy has parking space issues. Cement walls can carry voices. Buffet was very good.

10/10 Excellent

Maria, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Homemade Breakfast
The owner was extremely friendly and for breakfast there many homemade pastries and bread rolls. The hotel is well positioned between the historical old town and the newer centre with the thermal pools.

10/10 Excellent

M Roderick, Tropea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used as an overnight stop to S Italy, this hotel was very convenient for the A1 and excellent value for money. The owner/manager is welcoming, helpful and speaks good English. Generous breakfast with delicious fresh pasties made by the owners brother.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona. Doccia un po' piccola
Stayed 1 night in Sep 2023

10/10 Excellent

Rosaria

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiente ben tenuto, colazione ottima e personale cortesissimo
Stayed 2 nights in Aug 2023

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Personale gentilissimo e pernotto sereno.
Stayed 4 nights in Jul 2023

10/10 Excellent

UBALDO A

Stayed 1 night in Oct 2022

10/10 Excellent

UBALDO A

Stayed 2 nights in Oct 2022

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, excelente costo-calidad
Stayed 1 night in Oct 2022

8/10 Good

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a Chianciano Terme
Hotel raccomandato per la cura dei dettagli, finanche un piccolo omaggio (biscotti) al check out.
Stayed 2 nights in Sep 2022

10/10 Excellent

Vulzio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personale gentilissimo e colazione super !
Stayed 2 nights in Sep 2022

10/10 Excellent

Vittorio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia e servizi eccellenti
Stayed 1 night in Sep 2022

10/10 Excellent

Tiziano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Marianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel formidable!
Stayed 1 night in Aug 2022

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Tahereh

Stayed 4 nights in Jun 2022

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une nuit en juin 2022
Accueil très chaleureux. Personnel aux petits soins. Endroit calme et propre. Bon petit déjeuner.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione, pulito e silenzioso .
Stayed 1 night in Jun 2022

10/10 Excellent

Giovanni

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel ESEMPLARE. Pulizia di prim'ordine, soprattutto in relazione al covid. Camera perfetta per la categoria, unico appunto la cabina doccia piccolina e con tenda. Ma, per il resto, impossibile chiedere di più, tv 40", cassaforte, frigo, balcone, aria condizionata. Colazione ottima e personale super cortese. Dovrebbe esser preso da esempio per la categoria.
Stayed 1 night in May 2022

10/10 Excellent

Cheongsik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고의 호텔
토스카나 지역의 몬테풀치아노, 발도르차, 시에나 뿐만 아미라 Assisi나 치비타 지역을 다녀오고자 하는 사람에게 아주 좋은 위치에 있는 호텔이며 가격 대비 매우 우수한 호텔이다. 뿐만 아니라 프런트 데스크에 서 첵인항 때 도와주는 나이가 드신 분은 매우 친절한 분이며 토스카나 지역에서 이정도 수준의 서비스와 시설을 갖춘 호텔을 생각한다면 가성비는 별점 5개가 전혀 아깝지 않다. 한 마디로 Two thumb up....
Stayed 1 night in Apr 2022

8/10 Good

Patrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pulizia e cortesia eccellenti. Camera in ordine, colazione genuina ed abbondante
Stayed 1 night in Dec 2021

10/10 Excellent

giacomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COME SEMPRE TUTTO PERFETTO
sono già stato in passato al Santa Caterina Hotel & Bike e anche questa volta tutto ok.hotel molto pulito,ordinato e regole per il covid osservate.camera e bagno in perfetto ordine,letto comodo e ottima vista dal terrazzo.colazione completa con selezione di prodotti di qualità sia dolce che salato.abbiamo cenato per 2 sere,menù alla carte,qualità del cibo ineccepibile,primi,secondi,salumi,formaggi tutto di qualità e per finire vin santo e cantucci buonissimi di loro produzione.grazie a tutti per averci fatto stare davvero bene!!!
Stayed 2 nights in Dec 2021

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona, per un soggiorno Business o "mordi e fuggi"
Stayed 1 night in Dec 2021

10/10 Excellent

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'albergo comodo e pulitissimo. Il personale cortese e professionale. Colazione buona, soprattutto calcolando il periodo (Covid). Una nota di merito all'attenzione per la sanificazione.
Stayed 1 night in Oct 2021

10/10 Excellent

Serenella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato
Tutto perfetto dalla pulizia all’accoglienza. Colazione e cena estremamente soddisfacenti. A pochi minuti dal centro storico. Lo consiglio.
Stayed 4 nights in Aug 2021

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star receptionist
The best thing about the hotel is undoubtedly the attention of the receptionist. Super charming person who is always attentive so that you can enjoy your stay to the fullest.
Stayed 1 night in Aug 2021

10/10 Excellent

salvatore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueillant
Un personnel vraiment de grande qualité, aimable et prévoyant. Une chambre triple avait un balcon, ce qui la rendait plus agréable. Position stratégique pour visiter les environs.
Stayed 3 nights in Aug 2021

8/10 Good

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021