Cheselbourne Vacations from ￥288,931

Stunning Lobby and bar. Check in experience was satisfactory. Room was small with small double bed. Cocktails at the bar were great however the bar experience was disappointing. Along with other residents we had to wait at least 45 minutes in between drinks to be served again at one point having asked for more drinks the server disappeared and forgot us…. we were still expected to pay13.5% service charge. Frustration was clear amongst the people around us. The bar was understaffed and the frustration with this was also apparent amongst them! We gave our feedback on check out about the bar experience, the team member was sympathetic but advised that we should have reported this to the bar staff at the time. This was not appropriate to do at the time as it was difficult enough getting a drink let alone trying to give feedback or refusing to pay a service charge.We were offered a voucher however we were leaving at that moment so declined the offer and just left our feed back. Great location for central London ..just next to Hyde Park

A trip with my 11 year old, they made us both feel very welcome provide mini dressing gown, slippers, shower kit, colouring books and crayons and loads of snacks for my soon. Just really top notch service all round. Really enjoyed our stay there.

Overall the stay was good. I do love this hotel and its fabulous location. But on this instance 2 out of the 3 elevators were broken so it took FOREVER to get up or down. And when I pulled out the pull out couch to sleep there were all these fly bugs in it. There was also so work being done for a leak on my floor (9) so it smelled horrible like rotten carpet and stinky water. I had been here before so I know what a wonderful hotel this normally is. Just very unfortunate

This is the hotel you want to stay at in London! The front desk staff are amazing the bell man and concierge is just fabulous. The servers and housekeeping just know what to do! It’s a luxurious experience staying here with out the price tag of central London. This is my third stay and every time I just can’t say enough about the staff! You make the holiday! Thank you!!

We have stayed at the hotel several times and it’s one of our favorites when we visit London. The executive rooms are nice and the area, Mayfair, of course is beautiful. You’re just a short walk from everything including Green Park across the street. We love the city and visiting the hotel. This visit sometimes our mini bar was not restocked fully but otherwise we had a terrific time. Thank you, we will be back.