Despite promising to send someone to help turn on the kitchen stove, no one showed up the entire time of our stay. This created a lot of anxiety as we were with kids who need home cooked food.
ajay
2024 年 8 月に 2 泊滞在
4/10 (不満)
Sergey G.
2024 年 7 月 5 日
気になった点 : 清潔度
More to be desired
Property is not lake front which is deceiving based on photos posted in listing. Currently has construction ongoing within 300 feet which starts at 7 am every morning giving no peace or comfort through any part of the day with machinery and construction noise. Rodents (mice) were present in the home causing great distress to my pregnant wife with mouse droppings in kitchen cabinets: big concern. Sleeping at night required listening to them in the walls of the downstairs floor. Reached out to Vacasa to have issue addressed and nothing came of it. Wife had to sleep in car for two nights...
Property is not the cleanest and the A/C was more to be desired. Hot tub was not useable due to unbearable smell of chlorine. Will not be staying at this property again and would recommend paying a little more or looking elsewhere.
Sergey G.
2024 年 6 月に 3 泊滞在
10/10 (非常に良い)
Jose、Tolleson
小さなお子様連れの家族旅行, グループ旅行
2023 年 10 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Absolutely stunning location and incredibly nice house all around.
Jose
2023 年 10 月に 2 泊滞在
10/10 (非常に良い)
Lu Ann P.
2023 年 8 月 25 日
良かった点 : 清潔度
Retreat
Beautiful, however the pictures were a little misreading. Thought we would on closer to the water. However, we all were very comfortable and beautiful views.
Lu Ann P.
2023 年 8 月に 2 泊滞在
8/10 (良い)
Jack D.
2023 年 4 月 21 日
良かった点 : 清潔度
Great place in Chelan
My family really enjoyed the house in Chelan. It was clean (upon asking Vacasa to ensure it would be properly cleaned after seeing reviews). The location was beautiful, jacuzzi worked great and the view of the lake/mountains was excellent! Only concern was there was a railing was not super safe that one of my daughters almost fell through inside the house. If that could be fixed that would make it a 4.5-5/5 star house.
Jack D.
2023 年 4 月に 3 泊滞在
10/10 (非常に良い)
Jessica S.
2022 年 12 月 26 日
良かった点 : 清潔度
Military transition Christmas
Amazing how at home it made us feel. With our life in boxes and soon retiring from the army. Finding your home so inviting was a blessing for us. Thank you
Jessica S.
2022 年 12 月に 4 泊滞在
6/10 (普通)
Melissa K.
2022 年 10 月 28 日
良かった点 : 清潔度
Great bones, attend to the basics
This is a great house, but, the second toilet didn't work and didn't get fixed while we were there. So five of us on two separate floors were limping along. Not cool. It's a quiet location, the hot tub and view were fantastic, the kitchen is super well-stocked, but, instead of taking care of the broken toilet they just strung us along until we were gone. Unimpressed.
Melissa K.
2022 年 10 月に 3 泊滞在
6/10 (普通)
Sunnry C.
2022 年 8 月 27 日
We’re will go again soon
I’m and my family’s likes it
Sunnry C.
2022 年 8 月に 2 泊滞在
10/10 (非常に良い)
Laura J.、Mukilteo, WA
2022 年 4 月 11 日
良かった点 : 清潔度
Great home for ladies weekend!
I booked this property for a ladies weekend birthday wine tasting trip & it was perfect for 6 of us! It was very clean when we arrived. Great view of lake, close proximity to wineries & layout nice for group our size. Only complaints would be we needed extra pillows & there were plenty, but only couple extra pillow cases we could find. Couldn't find pot holders, but I had brought my own because another review mentioned that. Otherwise, the kitchen was well-appointed. If it had been warmer we would've spent lots of time on the deck. Very quick responsiveness of the property manager when the Wifi wasn't working. She sent someone out within hours & had it up & running. We enjoyed the home!
Laura J.
2022 年 4 月に 2 泊滞在
10/10 (非常に良い)
Ozgur K.
2021 年 12 月 26 日
良かった点 : 清潔度
Great!
Everything was great and easy.
Highly recommended.
Ozgur K.
2021 年 12 月に 2 泊滞在
10/10 (非常に良い)
William R.
2021 年 11 月 21 日
良かった点 : 清潔度
Wonderful Weekend Away
The house is large yet charming, great play space and toys for our 5-year old, and convenient to downtown Chelan. Would absolutely stay here again.
William R.
2021 年 11 月に 2 泊滞在
8/10 (良い)
Gary S.
2021 年 9 月 17 日
良かった点 : 清潔度
Three Generation Family Vacation
The property was as expected from the pictures. We were so pleased with the deck and view. We were so sad to leave as the floor plan was so conducive to us all being together with plenty of room whether on the deck or in the living room.
I had to buy more paper towels, and garbage bags. I did not find any dish towels and left two behind so next time we stay they will be there. As we plan to be back again :)
Thank you to the owners for providing us so many wonderful memories :)
Bridgett and Gary
Gary S.
2021 年 9 月に 6 泊滞在
10/10 (非常に良い)
Brian
2021 年 9 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Brian
2021 年 9 月に 2 泊滞在
10/10 (非常に良い)
Amanda A.
2021 年 8 月 16 日
良かった点 : 清潔度
Enjoyed our stay!
This house was awesome. Absolutely loved the lake view and large upper floor deck. This was also probably the best I’ve slept in a vacation rental—the mattress in my bedroom was very comfortable and the bedding was high quality. I did not notice any of the cleaning deficiencies others pointed out in their reviews. Everything including the hot tub looked very clean. Our Uber driver one night told us that this rental had a great location and that anything further south would have been a pain transportation wise. Karma winery next door was also a great spot for lunch!
Amanda A.
2021 年 8 月に 2 泊滞在
8/10 (良い)
Corky G.
2021 年 7 月 8 日
良かった点 : 清潔度
Great place except for ants!
This house was great for myself and daughter and her two kids. More than enough sleeping spaces and most everything we needed in the kitchen. The most prominent drawback was the fact that the tv upstairs had one channel and we had no idea how the tv and game consoles worked downstairs. No instructions as to how any of it worked either. The day we were leaving the kitchen floor was covered in ants! I left a message with the company about them. Hopefully it’s been taken care of.
Corky G.
2021 年 6 月に 3 泊滞在
10/10 (非常に良い)
Jillian H.
2021 年 6 月 6 日
良かった点 : 清潔度
Great view and location!
Perfect for a weekend getaway
Jillian H.
2021 年 6 月に 2 泊滞在
8/10 (良い)
randal s.
2021 年 6 月 4 日
Birthday at Chelan
We enjoyed our stay and we're very comfortable. Dishes and windows were dirty.
But overall awesome!!
randal s.
2021 年 6 月に 2 泊滞在
6/10 (普通)
Brittnie H.
2021 年 5 月 2 日
potentials for opportunities
We appreciate you sharing your home it is, and did have a very fun time
For the large night price some of the below basics could use improvement. Like the following.
1:) communications about property were the worst I’ve ever. Waited days at minimum, even weeks. Makes planning a trip really complicated. And issues that arose in house.
lockbox placement entry is a clear opportunity or improvement with descriptions and clarity on which be be working with
Hot tube is way over chlorinated
Core basic ingredients products and proper variety of dishes could be improved. Campare to other places.
We did have fun. But suggestions that could make it much better.
Brittnie H.
2021 年 4 月に 2 泊滞在
10/10 (非常に良い)
Deepthi P.
2021 年 4 月 26 日
良かった点 : 清潔度
Wonderful place
We really enjoyed our stay here.. Jacuzzi was soo good.. Had super fun.. Although, it is slightly expensive but everything was good
Deepthi P.
2021 年 4 月に 3 泊滞在
6/10 (普通)
Yvonne H.
2021 年 4 月 12 日
気になった点 : 清潔度
Property not served well by management
Communication was lacking. Emailed instructions to enter property were incorrect (referred to two lock boxes). No way to speak to a rep. Luckily one of my sisters is a real estate agent and figured out how to get it in house.
Home is nice, but not maximizing its potential. Overall, it felt dirty inside. Lots of dust and sticky surfaces. No directions in home about where things are. Never rented a home without a “welcome binder” before. Short on towels for 4 people until we found some in basement late in weekend. No organization in kitchen drawers- chaotic and no scissors! Huge junk drawer and no scissors in house. Or kitchen cloths. Maybe one kitchen towel? The setting was beautiful and quiet and overall we had a good weekend, but the house conditions took away from it at times.
Yvonne H.
2021 年 3 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 1 月 24 日
良かった点 : 清潔度
Lovely home for a family stay
We enjoyed the quietness of Chelan in the winter. The kids loved the hot tub and the Wii and we enjoyed adventures to Echo Ridge for snow play and walking to wineries.
宿泊されたお客様
2021 年 1 月に 3 泊滞在
10/10 (非常に良い)
James W.
2020 年 10 月 17 日
良かった点 : 清潔度
good home
very good
James W.
2020 年 8 月に 4 泊滞在
8/10 (良い)
Robert C.
2020 年 8 月 17 日
良かった点 : 清潔度
Nice place to stay with beautiful views!
We really enjoyed the view of the lake and huge outdoor deck area. The hot tub was definitely a hit in the evening. The house was clean and organized. They also had some beach chairs and games that were nice to use. The location near wineries was also very nice.
Robert C.
2020 年 7 月に 4 泊滞在
10/10 (非常に良い)
Sally M.
2020 年 8 月 1 日
気になった点 : 清潔度
Great view and location
The place is great. Bathroom was dirty when I arrived, there was hair all over floor. The clothes dryer was filled with about 20 wet stinky towels. We had Ants on the kitchen counters during the stay. But the rest was wonderful. Hot tub was awesome.