2/10 (非常に不満)
Alexis
家族旅行
2025 年 7 月 20 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The lady who checked us in was nice but that’s it …. I wouldn’t recommend this location pictures are not what it is …. The exterior was run-down and trashy, which was already a red flag. The interior was more modern, but that didn’t make up for the issues. The shower curtain was stained, the smoke alarm was non-functional with wires hanging from the ceiling, and despite being a non-smoking room, it smelled like smoke.
Several listed amenities were either unavailable or falsely advertised. The pool was closed, the laundry room was not open for use , and breakfast was disappointing—only waffles, no juice, and a communal tub of butter that anyone could touch, which is unsanitary.
They also required a $100 deposit, but instead of charging and refunding correctly, they charged me the deposit and now I’m seeing two separate $100 refund attempts. That money is still out of my account and hasn’t posted back yet, which is frustrating and unprofessional.
Overall, not worth the hassle. Poor management and misleading amenities. Would not stay again.
Alexis
2025 年 7 月に 2 泊滞在
