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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Travelers find both relaxation and excitement at this Cross Lanes hotel, where a cozy lobby fireplace balances the nearby casino action

Choose dates to view prices

Located near Mardi Gras Casino, Holiday Inn Express Cross Lanes welcomes guests with an inviting atmosphere. Unwind by the lobby fireplace or swim in the indoor pool. Enjoy a free breakfast buffet and manager's reception, with attentive staff ensuring a great stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥15,372
￥17,217 total
includes taxes & fees
Feb 8 - Feb 9

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Sofa bed - single
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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￥19,698 total
includes taxes & fees
Jan 30 - Jan 31
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About the neighborhood

Located in Cross Lanes, Holiday Inn Express Hotel & Suites Cross Lanes by IHG is in the city center and near the airport. Southridge Center and Charleston Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dunbar Park and Nitro City Park. Looking to enjoy an event or a game while in town? See what's going on at Charleston Coliseum & Convention Center. Visit our Cross Lanes travel guide
Map
25313, WV, Cross Lanes, 410 New Goff Mountain Road

What's nearby

  • showgirl in red costume
    Mardi Gras Casino
    2 min drive - 2.4 km
  • West Virginia Junior College-Charleston
    2 min drive - 2.4 km
  • Regal Nitro
    3 min drive - 2.1 km
  • Southridge Center
    11 min drive - 17.8 km
  • Charleston Coliseum & Convention Center
    11 min drive - 19.0 km

Getting around

  • Charleston Station
    15 min drive
  • Charleston, WV (CRW-Yeager)
    23 min drive

Restaurants

  • McDonald's
    4 min drive
  • Tudor's Biscuit World
    12 min drive
  • Golden Corral
    4 min walk
  • Cook Out
    2 min drive
  • Wendy's
    18 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Hotel near Mardi Gras Casino
Located close to Nitro City Park, Holiday Inn Express Hotel & Suites Cross Lanes by IHG provides a free breakfast buffet, a grocery/convenience store, and a free manager's reception. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a gift shop, and wedding services
  • A computer station, coffee/tea in the lobby, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 89 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Front of property - evening/night
Sleep Inn & Suites Cross Lanes - South Charleston
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 1,001 reviews
The price is ￥14,693
￥16,455 total
includes taxes & fees
Feb 15 - Feb 16
Sleep Inn & Suites Cross Lanes - South Charleston

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cross Lanes by IHG on Feb 8, 2026 start from ￥15,372, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Cross Lanes by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Hotel & Suites Cross Lanes by IHG located?

Located in the heart of Cross Lanes, this hotel is 1.6 mi (2.6 km) from Mardi Gras Casino and within 6 mi (10 km) of Dunbar Park and Nitro City Park. Jefferson Park and North Charleston Recreation Center are also within 12 mi (20 km).

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Reviews

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 666 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

Reviews

10/10 Excellent

Farina Conchita

Liked: Cleanliness, property conditions & facilities
The room and the entire hotel was very clean and inviting. Complimentary bottle waters and coffee were available. Overall good place to stay while in the city.
Stayed 2 nights in Nov 2025

10/10 Excellent

Denise

The breakfast buffet was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was nice. Staff was helpful and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was exceptional! Very welcoming. The hotel was clean as well as my room.
Stayed 1 night in Nov 2025

8/10 Good

Fumiyo

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay even though it was our last trip to Charleston since my daughter graduated from university and has moved town. The room was clean and nice, and the staff were always friendly, always asking us if everything was good. The only negative is that there is nothing within walking distance other than Golden Corral restaurants. We have stayed at a couple of different hotels in Charleston and we should have stayed at this hotel from the beginning. Breakfast was good too! We enjoyed :-)
Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, cozy, and quiet. Staff very friendly and answered my questions. Check in and check out was fast. Breakfast was delicious with a variety of options. I wasn’t sure when I was driving up the hill late at night but I’m so glad I picked this spot!! It’s one of the best hotel stays I’ve had and I was able to jump back on the Highway easily the next morning! Definitely recommend!!
Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! Very fresh and tasty! Hotel very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff member who checked us in was great. They also allowed us to park our uhaul in a safe area which we were extremely grateful for
Stayed 1 night in Oct 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious rooms. Very clean and very good beds, the breakfast was phenomenal and very friendly staff. Highly recommend!!
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Amenities
The check in was smooth and pleasant experience
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable beds, convenient to restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were all very friendly and welcoming. The room was clean, had plentiful amenities, was affordable and a solid continental breakfast. Didn't hurt that the surrounding area had plenty of restaurants and was located in a convenient area if you're into exploring West Virginia. Highly recommended.
Stayed 3 nights in Sep 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and the hotel was clean and well maintained.
Stayed 1 night in May 2025

8/10 Good

Charise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff clean rooms gokd breakfast too!
Stayed 2 nights in Mar 2025

8/10 Good

Lyudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, comfortable beds, good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Nice clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean well maintained. It is a bit remote and it was a little difficult to locate. If possible, since it sets well off the main road, a sign at the property driveway entrance would be a significant help for all new guest to more easily find the property.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

DMF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, great breakfast. Very friendly staff, complimentary water.
Stayed 1 night in Mar 2025

10/10 Excellent

Nakeisha

The staff were friendly and very helpful. Their attitude went a long way in making us feel comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
New and very clean. Pleasant staff and comfortable rooms.
Stayed 1 night in May 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fine - glad for a fridge and microwave, clean, and the beds were fairly comfortable. We enjoyed the drinks station and the breakfast was above average. The motel was surrounded by industry.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast and hotel very clean
Stayed 1 night in Nov 2024

10/10 Excellent

McKenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Check-in was very fast and pleasant. The room was clean and comfortable. I’m an early riser, so I was happy that breakfast was served at 6:00 AM, and it was very plentiful - lots of variety. When I checked out, I was offered complimentary bottled water for the road. Perfect! If I’m ever in the area again, I will definitely stay here.
Stayed 1 night in Aug 2025