Chan Chemuyil Vacations from ￥644,538

Room was ok, the staff was courteous.

This was our first trip to tulum, and without a doubt, if we return, we are going to tago tulum again! The hotel is absolutely gorgeous, it is calm and peaceful, the rooms are stunning, very clean, and can't forget the staff too! - they are all so welcoming, attentive, friendly and helpful. We ended up staying for dinner and breakfast way more times than expected because we loved the vibes, the service and the food so so much!! Perfect hotel if you ask me! Thank you Tago!

I booked the hotel one day before arriving, I do not have nothing to say about the staff, they were very friendly and helpful, but the place needs to be updated, the roof of the cabins were old, we found bugs in the sheets, and I found hair in the shower, the place is beautiful the infinity pool and the beach, so I hope that they can do better because we really like the spot.

Property was at probably half capacity and staff gave me a room next to a construction site. Workers hammering , making massive noise , cutting wood, etc at 8am on a weekend. We went to bed at 5am, so go figure. Poor criteria and decision making by staff

I would definitely recommend this property. Everything was great. The staff was always kind and helpful. The facility was always clean and the atmosphere was very relaxing. Our room was always clean when we returned from our activities and smelled so good. We always felt safe and they had staff on duty all night monitoring the facility. The restaurant had the best food we ate on our whole trip. It was absolutely delicious and the waiter was fantastic. There is not one thing I can say negative. This place is top quality.