Find all hotels by Independent in Cervantes

"I have never stayed in a hotel with just a rail for hanging clothes. The reception staff were bordering on rude. The only plus was breakfast which was excellent. Perhaps the Melia Granada staff should visit the Melia Seville to see how it’s done."

"The staff were very friendly and helpful. The room was very clean and the bed very comfortable. The parking spaces are not very spacious but you cannot find bigger in Granada. I loved the location of the hotel."

"Waited for more than 1 hour for check-in"

"Great! The breakfast was very good and the staff were excelente ! The rooms A plus"

"Yes"

"Did not have breakfast, poor amenities, great location, some underground parking, Granada was busy with young people, very nice city but too much traffic for us!"

"Very disappointing experience. Due to a clear technical error in the booking app, my reservation date was shifted by one week. I contacted support immediately, but neither the hotel nor the platform helped, and I was forced to pay twice for something that was not my fault. After check-out, the receptionist told me not to drive to Alhambra due to Semana Santa and assured me I could leave my car in the parking. I trusted this advice and paid for a full day, but a few hours later I received an aggressive call demanding I return immediately or my car would be towed. Because of this, I had to interrupt my visit to the Alhambra, which I had booked weeks in advance and traveled specifically to see. I lost the main purpose of my trip. When I returned, the parking was almost empty, which made the situation even more frustrating. Very poor customer service, misleading information, and completely unacceptable staff behavior. I would strongly not recommend this hotel."

"Staff was very very good. We had an early bus so he packed us lot of breakfast which was very helpful. Breakfast had a lot of options to eat. Really enjoyed the stay"

"Excelente personal. Buena ubicacion "