中央スイスのアパートスタイルホテル

「値段が高い！ホリディアパートメントとして滞在した。チェックイン時５時を過ぎていたので駅前にある事務所がしまっており、その裏のホテルのフロントで鍵を受け取らなければならず手間取った。実際に建物がある場所は駅から徒歩１０分以上かかる。英語でのエアコンの使い方の説明がなく、事務所で受けた説明は部屋にあるものと違っていて結局使えなかった。洗濯機は無い。」

「Excellent. The apartment had everything we needed.」

「Very clean in a quiet country side neighborhood 」

「We were unable to access the accommodation: upon arrival, we found ourselves in front of code boxes, no response to calls to the owner between 4 PM and 5 PM, no calls from him despite the message left on voicemail in English, no email indicating the codes. In short, unable to leave 2 children in the blazing sun, we were forced to book another hotel and lose the money for this rental. The fault does not rest entirely with the owner; Epedia also shares some responsibility, as the emails received...

「Property lived up to the expectations. Walkable distance to all the shops and to the lake. Apartment was extremely cozy and comfortable. This is my second time staying here and will continue to book here in the future.」

「We had a wonderful time and were very well taken care of. There was an issue caused by Expedia during our stay which the hotel staff resolved with utmost thoughtfulness and professionalism. They booked us a separate hotel for a portion of our stay at no additional cost, transferred our bags and got us a gift. 」

「vollkommen in Ordnung」