Cenotes Sac Actun

This was by far the worst hotel I’ve ever stayed at in Cancun. The rooms were dirty, the furniture was old, worn out, and broken, and we found roaches in both the bedroom and the bathroom. The overall condition of the hotel was unacceptable, and it did not match the standards that were advertised. I would not recommend staying here and definitely would not return.

Excellent!

The resort is beautiful, But the rooms need some work done, the A/C in my room was not working properly since I got there, and I had an incident where I slipped and fell coming in to my room because water had been dripping from the ac duct.