Tsai Hotel and Residences

Property class: 3

Choose dates to view prices

Close to Waterfront Cebu City Casino and Ayala Center, Tsai Hotel and Residences provides a terrace, 2 coffee shops/cafes, and 2 restaurants. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
  • Housekeeping
The current price is ￥2,808
￥3,763 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, Balcony

A hotel room with two single beds, a wooden headboard, a small bedside table with a lamp, and a window with a view of buildings.

Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Queen Room with Balcony

A bedroom with a bed, a wooden shelf with towels, a wooden wardrobe, and a small kitchenette area.

Queen Room with Balcony

  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room, Balcony

A hotel room with two beds, a wooden headboard, an air conditioning unit, a view of the city through a large window, and a dark curtain.

Triple Room, Balcony

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Balcony

A hotel room with a wooden door leading to a bedroom with two beds and a red sofa.

Suite, Balcony

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Triple Room

A hotel room with a kitchenette, a bed, a desk, and a TV.

Basic Triple Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Lahug, a neighborhood in Cebu City, is home to Tsai Hotel and Residences. Colon Street and Magellan's Cross are notable landmarks, and travelers looking to shop may want to visit Ayala Center and SM City Cebu. Jpark Island Waterpark and Cebu Botanical Garden are also worth visiting. Visit our Cebu City travel guide
Map
6000, Cebu City, 11 Wilson St., Lahug

What's nearby

  • A slice of cake with a crumbly topping on a white plate, a fork, and a glass of yellow liquid with a straw on a marble surface.
    Cebu IT Park
    7 min walk - 0.6 km
  • A waterfront cityscape with modern buildings and mountains in the background.
    Waterfront Cebu City Casino
    16 min walk - 1.4 km
  • A traditional Chinese building with ornate architecture, including a multi-tiered roof and dragon decorations.
    Cebu Taoist Temple
    5 min drive - 2.6 km
  • Sugbo Mercado
    13 min walk - 1.1 km
  • Ayala Malls Central Bloc
    15 min walk - 1.3 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    41 min drive

Restaurants

  • McDonald's
    3 min walk
  • G-Spot
    4 min walk
  • Andok's
    2 min walk
  • Ding Qua Qua Dimsum House
    2 min walk
  • Pamahaw Café
    1 min walk

About this property

Tsai Hotel and Residences

  • Hotel near Waterfront Cebu City Casino
  • Close to Ayala Center, Tsai Hotel and Residences provides a terrace, 2 coffee shops/cafes, and 2 restaurants. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self parking
    • Luggage storage, a 24-hour front desk, and concierge services
  • Room features
  • All 70 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and bidets
    • 40-inch LED TVs with cable channels
    • Wardrobes/closets, balconies, and daily housekeeping

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 6 reviews
The price is ￥2,394
￥2,942 total
includes taxes & fees
Nov 6 - Nov 7
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Frequently asked questions

Is Tsai Hotel and Residences pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Tsai Hotel and Residences?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Tsai Hotel and Residences on Nov 16, 2026 start from ￥2,808, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Tsai Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Tsai Hotel and Residences?

Check-out is at noon.

Where is Tsai Hotel and Residences located?

Located in Lahug, this hotel is within 1 mi (2 km) of Cebu IT Park and Waterfront Cebu City Casino. Ayala Center and SM City Cebu are also within 3 mi (5 km).

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Reviews

Tsai Hotel and Residences Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 77 out of 235 reviews
Rating 8 - Good. 99 out of 235 reviews
Rating 6 - Okay. 32 out of 235 reviews
Rating 4 - Poor. 17 out of 235 reviews
Rating 2 - Terrible. 10 out of 235 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service plus the unit is so big and the location is perfect. I would go back to this hotel again. Thank you for accommodating us
My cousins got to celebrate with us while we’re in town visiting. The place has open floor plan for us to just relax away from the busy streets and traffic during Sinulog 2026
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and very affordable

The area is close to Ayala Center and Waterfront Resort and Casino. Staff were friendly and very accommodating.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient for us and the staff are very helpful and friendly.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendlyl staff
Stayed 5 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We spent about 10 days at Tsai Hotel and Residences and don't have any negative feedback at all. The staff was always helpful and hospitable. Any time we called tot he front desk we were taken care of promptly, whether it was restocking water or taking garbage. We did have to ask everyday for water though and figured they would realize that we wanted our two free bottles everyday. Yet they always waited for us to ask, which isn't bad I guess. Very clean place and plenty of things to do around the area whether you are looking to eat or shop.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
I like that it’s convenient, transportation is easy in the area as well. I didn’t really like the amenities especially the bathroom, shower area water flow is not separated so it tends to flood.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. No hot water!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheapest

cheapest and clean
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, very clean, affordable room prices and the location is perfectly close to the city.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All my rewuests was taken care of right away. Tsai has a great sraff. I enjoyed my stay.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near & convenient to all restaurant
Stayed 3 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is construction going on at hotel. Early mornings no power in my room for over 9 hours. No one tried to inform me of anything. I checked out and got another place. Paid for 4 days and only was there for 13 hours. The ratings are not accurate and Expedia Is no better tried reaching out to them and they said keep conversations going with hotel. If you have medications like me that has to be cold in a fridge this will be a problem. Insects everywhere bathroom full of mold and smells horrible
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location. The room was good but the bathroom is too small.
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
I think you need to check if there are bed bugs because I was itching in my entire stay. Toilet wasn't clean enough. Location was great for me since it is too close to where I was going to. It's nice is close to the church. Staff were helpful.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
staff are good but can’t sleep the whole night dogs are barking.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Staff & service

Value for money

Value for money but not in the best neighborhood. Safe but dirty.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was ok. They played strange music in entry. Bed had no blanket and internet was terrible.
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Tsai hotel was beautiful 6 years ago. It’s need updating on the paint and toilet. There was no refrigerator or TV in the room.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
I have stayed many places so far and I do not have the highest expectations, but this was not worth staying. The party on the roof across the street was so loud, I left my stay early. I am not so sensitive to noise, but wow.
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
There was absolutely nothing to like.
Stayed 10 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I hope there would be a hot and cold shower. The hot is not functioning in my room. It would be better if you have a hand shower.
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Little disappointed with loud construction sounds.

Stayed 2 nights and every morning little past 8am banging starts probably renovating but as a hotel most of the guests are tourists and obviously liked to sleep-in instead woken with loud sounds. They could have at least start it after 10am to 4pm. Towels were too rough, half full water bottles in the fridge, no shower curtain. Rooms looks and feels clean.
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Never Recommend

Very bad customer service experience! After booking and paying online, they denied the room I booked and they wanted me to pay additional payment so I can get the room I booked and paid online! Very bad experience! The Manager is not deserving of his position! Overall, I will definitely not come back and will not recommend!
Stayed 1 night in Mar 2024