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Castle Mountain Chalets

Photo gallery for Castle Mountain Chalets

Reception
Balcony
Terrace/Patio
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Castle Mountain Chalets

Castle Mountain Chalets

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Kitchen
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
T1L1B5, AB, Castle Junction, Hwy 93 South And Castle Junction 1A

Explore the area

  • Popular LocationJohnston Canyon7 min drive
  • Popular LocationMount Norquay Ski Resort24 min drive
  • Popular LocationSunshine Village27 min drive
  • AirportBanff, AB (YBA)31 min drive

Choose dates to view prices

About this area

Castle Junction

Located in Castle Junction, Castle Mountain Chalets is in the mountains and in a national park. Lake Louise Mountain Resort and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff National Park and Icefields Parkway. Take in the nearby slopes with cross-country skiing and skiing, or check out other outdoor activities such as snowshoeing.

What's nearby

  • Johnston Canyon - 7 min drive
  • Mount Norquay Ski Resort - 24 min drive
  • Lake Louise Gondola - 26 min drive
  • Sunshine Village - 27 min drive
  • Lake Louise Mountain Resort - 31 min drive

Getting around

  • Lake Louise Station - 23 min drive
  • Calgary International Airport (YYC) - 115 min drive

About this property

Castle Mountain Chalets

3.5-star guestrooms with kitchens and fireplaces
A business center, laundry facilities, and a computer station are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a convenience store, and barbecue grills are onsite. All 21 rooms boast fireplaces and offer free WiFi and kitchens. IPod docks and DVD players are standard, as are flat-screen TVs with satellite channels.
Castle Mountain Chalets offers 21 accommodations with fireplaces and iPod docking stations. Accommodations at this 3.5-star resort have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include designer toiletries and hair dryers.

This Castle Junction resort provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels and DVD players. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking

Family friendly

  • DVD player
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Grocery/convenience store
  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Fireplace

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 7:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Dogs welcome
2 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Castle Mountain
Castle Mountain Chalets Resort Castle Junction
Castle Mountain Chalets Cabin Castle Junction
Castle Mountain Chalets Castle Junction
Castle Mountain Chalets Hotel Castle Junction
Castle Mountain Chalets Hotel
Castle Mountain Chalets Resort
Castle Mountain Chalets
Castle Mountain Chalets Resort
Castle Mountain Chalets Castle Junction
Castle Mountain Chalets Resort Castle Junction

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 330 out of 590 reviews
5 - Excellent 56%
Rating 4 - Good. 191 out of 590 reviews
4 - Good 32%
Rating 3 - Okay. 46 out of 590 reviews
3 - Okay 8%
Rating 2 - Poor. 15 out of 590 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 590 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic and beautiful as always.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain escape!
Stayed 3 nights in Oct 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price i paid for a dble deluxe not worth it -patricia lake is better
Stayed 3 nights in Sep 2021

3/5 Okay

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The train is VERY loud. Woke our children numerous times throughout the night:( I realize that’s not something the chalets can monitor, but I sure wish I knew before I booked
Stayed 2 nights in Sep 2021

1/5 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was woken up every hour or so when the train passes by the Chalets blaring the horn each time. There is a crossing right next to the Chalet so the horn is required. Wish I knew that before booking. Also there is no heat except the wood stove. It was nice that kindler and newspaper was provided. But it was hard to regular the temperature at bed time. Again affecting sleep quality. There was a musty smell that really puts me off upon entering the chalet. I think it's just the carpet and age of the unit. The plates and cups are new looking. Bathroom & bed is clean. At $360 a night, I expect a bit more updated and with better condition.
Stayed 2 nights in Sep 2021