Casa de Oro-Mount Helix Vacations from ￥250,680

Parking was easy. A little confusing but they did have an attendant out there who helped us out.

A gorgeous historical hotel in a fabulous location, however, it was not made obvious that because of that there are no elevators. I came with an ADA person and we were on the top floor of a sold out hotel. Additionally, while there was an AC unit in the room it was very small and never cooled down the entire room. We were lucky to be there when it wasn’t very warm. I can’t imagine staying here during the harsh summer months.

Beautiful fully appointed rooms and excellent location.

Everything was great! The food was delicious, the rooms were comfortable, clean, and big. The only thing I noticed was that they had Shampoo x 2 and body wash in the shower instead of Shampoo and Conditioner, but that might’ve been a small oversight. Would still recommend one hundred percent.

The rooms, facilities, location and amenities are all wonderful. Great property for families. The 4 stars is due to the lack of staff at times. The breakfast buffet was delicious however, during peak hours there were many tables that were not cleaned timely which left us waiting before we could sit. The same was true when attempting to get service poolside. All the staff was so friendly and welcoming, it just felt like they were understaffed. Would definitely return.