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Hotel Portal de San Diego by HMC

3.5 star property
Comfortable Cartagena bed & breakfast in Cartagena Walled City with free breakfast

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Portal de San Diego by HMC

View from property
Exterior
Family Room | Minibar, in-room safe, free WiFi
Terrace/patio
Reception
Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
130001, Bolivar, Cartagena, Calle 2 de Badillo # 36 - 17, Centro Historico
  • Popular LocationClock Tower3 min walk
  • Popular LocationWalls of Cartagena7 min walk
  • Popular LocationCartagena de Indias Convention Center10 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)9 min drive
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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, free WiFi

Deluxe Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, free WiFi

Family Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, free WiFi

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Cartagena

Located near the beach, Hotel Portal de San Diego by HMC is in Cartagena Walled City, a neighborhood in Cartagena. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Naval Museum Cartagena and Caribbean Naval Museum are also worth visiting.
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What's nearby

  • Clock Tower - 3 min walk
  • Bolivar Square - 6 min walk
  • Walls of Cartagena - 7 min walk
  • Cartagena de Indias Convention Center - 10 min walk
  • San Felipe de Barajas Castle - 19 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive

Restaurants

  • Restaurante Candé - 1 min walk
  • Amaretto - 2 min walk
  • Buena Vida - 2 min walk
  • Pezetarian
  • San Valentín Restaurante - Bar - 2 min walk

About this property

Hotel Portal de San Diego by HMC

Bed & breakfast located in Cartagena Walled City
Near Clock Tower and Cartagena de Indias Convention Center, Hotel Portal de San Diego by HMC provides free cooked-to-order breakfast, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance
  • Concierge services and a 24-hour front desk
Room features
All guestrooms at Hotel Portal de San Diego by HMC feature perks such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 45000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Portal de San Diego
Hotel Portal de San Diego Cartagena
Portal de San Diego
Portal de San Diego Cartagena
Portal San Diego
Portal De San Diego Hotel Cartagena
Hotel Portal San Diego HMC Cartagena
Hotel Portal San Diego HMC
Portal San Diego HMC Cartagena
Portal San Diego HMC
Portal Diego By Hmc Cartagena
Hotel Portal de San Diego by HMC Cartagena
Hotel Portal de San Diego by HMC Bed & breakfast
Hotel Portal de San Diego by HMC Bed & breakfast Cartagena

Frequently asked questions

Is Hotel Portal de San Diego by HMC pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Portal de San Diego by HMC?

Check-in begins at 3 PM.

What time is check-out at Hotel Portal de San Diego by HMC?

Check-out is at 1 PM.

Does Hotel Portal de San Diego by HMC provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 45000 per vehicle applies.

Where is Hotel Portal de San Diego by HMC located?

Located in Cartagena Walled City, this bed & breakfast is within a 5-minute walk of University of Cartagena and Clock Tower. Walls of Cartagena and Cartagena de Indias Convention Center are also within 15 minutes.

Hotel Portal de San Diego by HMC Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 75 reviews" "
Rating 8 - Good. 33 out of 75 reviews" "
Rating 6 - Okay. 17 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Kal, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Town Gem
Very nice and small hotel located in old time. I will definitely stay here again.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good Location for the price and friendly staff
This hotel has a good location in the walled city and a helpful staff, but the rest is disappointing. Towels and sheets had holes and stains. Room didn't have a closet, safe, or a working iron. The air conditioner worked, just took a long time to cool down the room and housekeeping would shut it off after cleaning the room. The staff was great and very helpful but the actual room was bad.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Our bedroom was on the front of the hotel and was so noisy at night. Good situation and beautiful place, excellent staff

6/10 Okay

Maria

The problem was Hotel.com.
The big problem was that when we arrived, they said they never received our reservation from Hotel.com. So, the problem here is Hotel.com. And it is the second time that we have a problem with our reservation with Hotel.com. The people from Hotel Portal de San Diego was very nice and helpful, and they found another hotel for us. We stayed one night there and next day we had to move to another hotel.......Not something that we had planned.....

8/10 Good

Jackie, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple & good low cost hotel with perfect location
I stayed here for one night. I would recommend this hotel for anyone looking for something low cost with a great central location in the old city. There were lots of great shops on the same street where you could buy gifts, food, water, etc. and all the attractions in the old city were just a short walk away. They keep the front door of the hotel locked and you have to ring the doorbell to get in, which I liked because I felt very safe traveling on my own. The hotel and location felt safe and the staff was nice. I didn't ask for much but they watched my bags for me when I got there very early and couldn't check in yet so that I walked around and did some siteseeing without having to worry about my luggage. And they helped me get a taxi back to the airport quickly when I asked. The room was small but I wasn't expecting it to be big. There was a window with a view of some rooftops, which was pretty, the shower had hot water, there was an air conditioner that worked great, and the wifi was amazing from my room. The breakfast was good too - nothing fancy but they had coffee, juice, fruit, eggs, which seems to be the typical thing at most places I stayed in Colombia (some hotels did eggs without the fruit). I had no issues and I would definitely stay here again if I was looking to stay somewhere simple and save some money with a great location and all the amenities I need without anything fancy or extravagant.
Looking down on the restaurant area near the lobby from the second floor
View from the lobby balcony
View from the lobby balcony

8/10 Good

Rockower, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, affordable hotel in the heart of Cartagena
Nice, affordable hotel in the heart of Cartagena. All the modest comforts needed in a great location

6/10 Okay

ALBERTO, Montreal

Liked: Cleanliness, property conditions & facilities
Relatively small room but confortable. Bkfst contained the essentials. Very clean. Well man tainted. If you go to Cartagena is to walk around and you use the hotel room to wash and sleep. It does the job. For the price I consider it a very good deal. Yes I recommend it and I would return.

8/10 Good

Cindy, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B in the old section of Cartagena
This hotel was simply amazing- very secure, very easy to get to, very easy to be comfortable in. The inner courtyard was a great place for my friends and I to hang out, and a wonderful breakfast location in the mornings. The breakfast wasn't the best ever, but certainly was amazing to have included in the stay and very convenient. But my real review goes to the staff here- it seems like we ran into ever possible issue and they helped us out completely through everything! We arrived around midnight from the airport, and the desk is staffed 24/7, so there was no issue with checking in late. We ended up having one more person in our group than we thought we would when we booked the hotel, and they worked with us to accommodate the extra guest. And then we discovered we had accidentally booked only 2 nights instead of 3 (I know, we were terrible guests), but they shuffled some guests around to a sister hotel so that we could stay one more night in our same rooms. And that's on top of their usual duties, and helping to book an island tour for the day. I'm sure it isn't the best hotel in Cartagena, but it was clean and comfortable and just what my group needed for a few nights!

10/10 Excellent

carrie, Saint Paul, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint room in heart of Walled City
This room was the perfect size. I like a small, quaint, simple room though. There are no bells and whistles besides a free breakfast. There is a TV but who watches TV on a vacation? It is right in the walled city, but not right in middle of the noisiest nightlife part. 2 blocks away you can find cute restaurants. 10 minute $5 cab ride to airport

8/10 Good

jessica, Boston

Liked: Staff & service
Overall good stay. Staff was friendly and free breakfast is included. Rooms were basic, but clean. Location was close to many things, but a few blocks from some of the nicer streets. Recommend Kilo on the block for a great dinner (pricier side)!