Dear Jordan, Were very happy to know that you enjoyed your stay with us. We hope you can visit us again very soon. Have a great day!

Dear Natasha, Thank you for your wonderful review. Were happy to know that you enjoyed your stay with us and well be looking forward to your next visit. Have a great day!

Dear Ivan, Than you for your possitive review. We hope you con visit us again very soon. Have a great day!

Dear Edward, Your comments make us very happy. We hope you can visit us again very soon!

Dear Christel, Were very happy to know that even though, we had to offer alternative acommodations at Casa Don Luis, you enjoyed your stay with us. Your kind and possitive words lift our spirits and encourage us to keep working hard everyday. We hope you can visit us again very soon!

Dear Evan, Thank you for your kind words and positive feedback. Were very happy to know that you enjoyed your stay with us. Well be looking forward to your next visit.

Dear Ian, Your comments made us very happy and so did your beautiful pictures. We are delighted to know that you enjoyed your stay with us and we hope you can vist us again very soon. Well be looking forward to your next visit.

Dear Joselin, Thank you very much for your possitive comments. We really appreciate them. Well be looking forward to your next visit. Have a good day!

Dear Claudia, Thank you for your possitive comments. Your satisfaction is our biggest reward. We hope you can visit us again soon.

Dear vera, Your comments make us very happy. We hope you can visit us again very soon. Well be lloking forward to your next visit. Have a nice day!

Dear Alexandra, Thank you very much to share your experience with us. Your comments are very important and will be taken into account. Unfortunately, because of reservation policies and high occupation season, we couldnt modify your reservation dates. Were deeply sorry for the inconvenience and we hope we can have the opportunity to welcome you again.

Dear Brandy, Thank you very much for taking the time to share your experience with us. Were happy to know you enjoyed your stay and will be looking forward to your next visit.

Dear Keith, Thank you for your positive feedback. Were happy to know that you enjoyed your stay with us. Well be looking forward to your next visit.

Dear Carol, Thank you very much for your comments. Were happy to know your stay with us. We hope to see you again soon.

Dear Anthony, Were happy to read your comments. Well share your message with our team and will keep working hard to offer always the best of services to our Guests. We hope you can visit us again soon.

Dear Sasha, Thank you for your comments. Please know that we are currently working on upgrading our rooms and faciliries. Our main interest is to create the best experiences to all of our Guests. We hope we can have the chance to welcome you again, so that you can enjoy of all the changes. Well be lloking forward to your next visit.

Dear Shawn, Were happy to know that you enjoyed your stay and we thank you for your recommendations. Please be sure that we are working hard to offer always the best experience to all of our Guests. We hope you can visit us again soon. Have a great day!

Thank you for your review, Lucas! We appreciate your feedback. Our team takes pride in delivering top-notch service to our guests. We apologize for any inconvenience regarding the size of the room and lack of windows. However, we're glad to hear that you found it adequate for your needs. Our hotel is designed with a chic and boutique feel, and we're happy that you enjoyed it. We strive to provide great value at this price point. Thank you for choosing Hotel Casa La Factoria By Faranda Boutique.

Dear guest,Thank you very much for your appreciation. We look forward to seeing you next time at your Casa La Factoria hotel.Sincerely,Operations CoordinatorHotel Casa La Factoria By Faranda

Dear Hector,Thank you for your review of Hotel Casa La Factoria By Faranda Boutique. We appreciate your feedback and are glad to hear that you found our staff pleasant and enjoyed the breakfast and rooftop pool. However, we apologize for the mix-up with the room and any inconvenience caused. Your comments have been noted and we will work on improving our attention to detail. We value your business and hope to provide you with a better experience in the future.Best regards,Hotel Casa La Factoria By Faranda Boutique

Thank you, Kait, for sharing your review of Hotel Casa La Factoria By Faranda Boutique. We are glad to hear that you found the accommodation beautiful and enjoyed the excellent included breakfast buffet. Your feedback is valuable to us. We hope to welcome you back soon for another great experience.

Thank you, John, for your review of Hotel Casa La Factoria By Faranda Boutique in Cartenga. We appreciate your kind words about the hotel's charm and beauty. It's great to hear that the staff was helpful and responsive to your needs. We're glad you had a great stay in the Old Town of Cartagena.

Dear ReginaKind regards from Hotel Casa La Factoria.Taking your request into account, we notify you that we are doing everything possible to ensure that Expedia refunds your accommodation for the reasons already stated by you above. It should be said that we will send you back to Expedia so they can verify and guarantee your refund. Our reservations department has been in contact with you about making a stopover with Expedia.Sincerely,Suany Diaz OrozcoOperations Coordinator.

Dear Mr. OscarThank you very much for your excellent score. We hope you enjoyed your stay with us.Sincerely,Operations coordinatorHotel Casa la Factoria.

Estimado Sr.DerekSaludos Cordiales de parte de Hotel Casa La Factoria.Muchas gracias por su apreciación. Espero y haya tenido una grata experiencia en nuestras instalaciones.Atentamente,Equipo Hotel Casa la Factoria

Gracias por tu reseña, Guillermo. Nos complace saber que disfrutaste de la limpieza y ubicación del Hotel Casa La Factoría By Faranda Boutique. Nuestro personal amable siempre está dispuesto a ayudar. Esperamos que hayas tenido una estancia agradable. ¡Esperamos verte de nuevo pronto!

Thank you for your review, Lawrence. We appreciate your feedback about our good location and great staff. We apologize for the issue with the shower water temperature, and we will look into it. We are glad to hear that you found the bed comfortable and the AC effective. We strive to provide a cozy bed and breakfast experience for our guests. Thank you for choosing Hotel Casa La Factoria By Faranda Boutique.

Dear Kelly,Thank you for sharing your feedback on your recent stay at Hotel Casa La Factoria By Faranda Boutique. We apologize for the inconveniences you experienced with the AC and the breakfast service. We are glad to hear that our staff provided excellent service and that you enjoyed the complimentary spa service. We appreciate your loyalty and regret that we fell short of your expectations this time. Your comments will be shared with our team for further improvement. We hope you will consider giving us another chance in the future.Sincerely,Hotel Casa La Factoria By Faranda Boutique

Estimado Adam!Agradecemos que hayas tomado el tiempo para compartir tu experiencia sobrenuestro hotel.Hacemos todo lo posible por ofrecer siempre nuestro mejor servicio. Esperamostenerte de nuevo con nosotros.

Thank you, Milton, for your kind review of Hotel Casa La Factoria By Faranda Boutique. We're thrilled to hear that you had an amazing experience during your stay. The staff, particularly Kevin, Roa, Eucaris, Yekitza, and Laudit, went above and beyond to ensure that you felt welcome and comfortable. We're so glad that you enjoyed the culinary delights and the friendly demeanor of the staff. Your appreciation for their efforts is truly heartwarming. We hope to welcome you back to Cartagena soon for another wonderful stay at our cozy and welcoming hotel. Safe travels!

hank you for the review, Delilah! We are glad to hear that you enjoyed your stay at Hotel Casa La Factoria By Faranda Boutique. We take pride in providing comfortable rooms with amazing beds and great showers. It's also great to know that there are plenty of food options nearby. We hope to welcome you back again soon!

Dear Mr PatrickWe appreciate you taking the time to share your comments and experiences with us, we greatly value your feedback.We hope that we will have the opportunity to welcome you again in the near future.Cordially,

Dear Mr RhondaWe appreciate you taking the time to share your comments and experiences with us.I am glad to know that he had a wonderful experience during his stay at our hotel. I want to take this opportunity to thank you for choosing Casa la Factoria as your stay option.I hope that we will have the opportunity to welcome you again in the near future.Cordially,

Estimado Sr JuanAgradecemos que se haya tomado el tiempo de compartir sus comentarios y experiencias con nosotros. Nos alegra saber que tuvo una experiencia maravillosa durante su estadía en nuestro hotel. Espero que hayan tenido la oportunidad de disfrutar y explorar este destino único.Quiero aprovechar esta oportunidad para agradecerle por elegir Casa la Factoría como su opción de estadía. Espero que podamos tener la oportunidad de darle la bienvenida nuevamente en un futuro cercano.Cordialmente,

Dear ThomasThank you very much for taking the time to review our hotel. It's always heartwarming to hear your opinion “I'm really glad that you liked our hotel. we are happy to hearRegards

Dear SameerThank you very much for taking the time to review our hotel. It's wonderfull heartwarming to hear your opinion Thank you for choosing us.