Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
Clarence
2025 年 5 月に 2 泊滞在
10/10
Beautiful views
Sean
2025 年 5 月に 3 泊滞在
10/10
I like everything
Muattar
2025 年 5 月に 1 泊滞在
10/10
This property has a fantastic ocean view and staff is awesome!
HEEJUNG
2025 年 5 月に 1 泊滞在
6/10
The room was clean and bed was comfortable. We had a decent view of the ocean but had to rearrange the furniture to actually see it from the living room. Disappointed that we had to pay an extra resort fee. Why don’t they just call it a parking fee? The parking lot is the only part of the resort we used beside the room.
Joe and Judy
2025 年 4 月に 2 泊滞在
10/10
Great place
Eric
2025 年 4 月に 1 泊滞在
10/10
Ben
2025 年 3 月に 2 泊滞在
10/10
The property was beautiful, the views amazing. Love the room it has a full kitchen and very spacious. Wish the spa facilities included and manicurist. Also wish there was room service available. Other the. That the hotel is lovely the views amazing and enjoyed out stay very much.
Cheryl
2025 年 3 月に 4 泊滞在
10/10
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
Mira
2025 年 4 月に 1 泊滞在
10/10
ANTHONY
2025 年 4 月に 2 泊滞在
10/10
Beautiful property great view super clean we love it and recommend it
Laura
2025 年 4 月に 1 泊滞在
8/10
the view is great
Julie
2025 年 4 月に 1 泊滞在
10/10
Property situated on hill side with great views.
Albert
2025 年 4 月に 1 泊滞在
10/10
Carlos
2025 年 4 月に 2 泊滞在
8/10
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
Amber
2025 年 4 月に 2 泊滞在
10/10
Beautiful property, staff was pleasant and room was clean
Kasandra
2025 年 3 月に 1 泊滞在
10/10
Very good customer service
The area and my view was amazing!