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Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 13 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Courtyard
Property video
Sauna, steam room, body treatments, hot stone massages
Exterior
Smart TV, foosball
Nestled near Delfines Beach, Hilton Cancun Mar Caribe All-Inclusive Resort offers an idyllic retreat. Enjoy a free breakfast buffet, unwind with a body treatment at the spa or relax on the rooftop terrace while taking in breathtaking views of the Caribbean Sea. With 13 outdoor pools and shopping on site, this luxurious haven caters to families and couples alike.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Pet friendly
  • Spa
  • Gym
The current price is ￥54,622
￥66,712 total
includes taxes & fees
Sep 1 - Sep 2
Exterior

On the beach

This all-inclusive property is located on the beach. Take advantage of the free beach cabanas, beach loungers, and beach umbrellas at the white sand beach. Unwind and sip on a chilled cocktail at the beach bar. An on-site activity you may enjoy during your visit are beachside massages.

Exterior
Exterior
What guests liked about the beach

The beach was consistently described as clean, beautiful, and great with plenty of seating options and activities.

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Ocean View Accessible Suite - RI Shower

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ocean View Accessible Suite - RI Shower

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

Highlights

Furnished patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
  • 151 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Patio (Pool)

View from room

Suite, 1 Bedroom, Patio (Pool)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Pillowtop bed
  • 105 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave, Plunge Pool)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Beachfront (Enclave, Plunge Pool)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
  • 105 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 151 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, Multiple Beds, Beachfront (Enclave)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Pillowtop bed
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

View from room

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 105 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront Room - King Bed - Terrace

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront Room - King Bed - Terrace

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Suite - 1 King 2 Murphy Beds

View from room

Premium Ocean View Suite - 1 King 2 Murphy Beds

8.6 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Pillowtop bed
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Mobility)

View from room

Room, 2 Queen Beds, Ocean View (Mobility)

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Pillowtop bed
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Pool and Patio View Room - 2 Queen Beds

Pool and Patio View Room - 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pool and Patio View Room - 2 Queen Beds

8.2 out of 10
Very good
(17 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Pillowtop bed
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Terrace

View from room

Enclave Beachfront Room - 2 Queen - Terrace

8.4 out of 10
Very good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront Room - 2 Queen - Balcony

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View Room - King Bed

Resort View Room - King Bed | Resort view

Resort View Room - King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Pillowtop bed
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

View from room

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

8.8 out of 10
Excellent
(72 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Pillowtop bed
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Room - 2 Queen Beds

View from room

Ocean View Room - 2 Queen Beds

9.4 out of 10
Exceptional
(71 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 151 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 8
  • 1 King Bed

View all photos for Honeymoon Suite - King Bed

Honeymoon Suite - King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Honeymoon Suite - King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Honeymoon Suite - King Bed

Enclave Honeymoon Suite - King Bed | Living area | Smart TV, foosball

Enclave Honeymoon Suite - King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 105 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

View from room

Suite, 2 Bedrooms, Ocean View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 151 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Resort View Room - 2 Queen Beds

View from room

Resort View Room - 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Pillowtop bed
  • 41 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located on the beach, Hilton Cancun Mar Caribe All-Inclusive Resort is in Zona Hotelera, a neighborhood in Cancun with good airport proximity. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Traveling with kids? Don't miss West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco.
Visit our Cancun travel guideOpens in a new window
Map
77500, QROO, Cancun, Boulevard Kukulcan Km 17, Zona Hotelera

What's nearby

  • Maya Museum of Cancun - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 5 min walk - 0.4 km
  • Delfines Beach - 14 min walk - 1.2 km
  • Aquaworld - 19 min walk - 1.6 km
  • El Rey Ruins - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tun-kul - ‬7 min walk
  • ‪Starcafé Iberostar Selection Cancún - ‬19 min walk
  • ‪Light House - ‬16 min walk
  • ‪Bahia Rodizzio - ‬6 min walk
  • ‪Piña Colada - ‬6 min walk

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

Luxury family-friendly property near Iberostar Cancun Golf Course
Located close to Delfines Beach, Hilton Cancun Mar Caribe All-Inclusive Resort provides a swim-up bar, a beach bar, and a rooftop terrace. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and beach massages. Indulge in a body wrap, a body treatment, and a deep-tissue massage at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 13 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), wedding services, and outdoor furniture
  • Beach towels, tour/ticket assistance, and multilingual staff
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 540 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Free toiletries and hair dryers
  • Smart TVs with cable channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Hilton Cancun Mar Caribe All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Seasalt
  • Vela

Things to do

  • 13 outdoor pools
  • 24-hour gym
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number ORC180608L73

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Frequently asked questions

Does Hilton Cancun Mar Caribe All-Inclusive Resort have a pool?

Yes, this property has 13 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Cancun Mar Caribe All-Inclusive Resort?

As of Aug 24, 2025, prices found for a 1-night stay for 2 adults at Hilton Cancun Mar Caribe All-Inclusive Resort on Sep 1, 2025 start from ￥54,622, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cancun Mar Caribe All-Inclusive Resort pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 80 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Cancun Mar Caribe All-Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Cancun Mar Caribe All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Cancun Mar Caribe All-Inclusive Resort?

Check-out is at noon. Late check-out is available for USD 500 (subject to availability).

Does Hilton Cancun Mar Caribe All-Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of USD 25 per person applies.

Are there all-inclusive benefits at Hilton Cancun Mar Caribe All-Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Hilton Cancun Mar Caribe All-Inclusive Resort located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Maya Museum of Cancun and Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 mi (5 km).

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Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1911 out of 3207 reviews
Rating 8 - Good. 695 out of 3207 reviews
Rating 6 - Okay. 346 out of 3207 reviews
Rating 4 - Poor. 138 out of 3207 reviews
Rating 2 - Terrible. 117 out of 3207 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jani

Liked: Cleanliness, staff & service, property conditions & facilities
Good food and good hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Troylyne Markelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, clean hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ryan William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great food selection. Service was top notch!
Stayed 7 nights in Aug 2025

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuff are so friendly and very nice place for a vacation
Stayed 5 nights in Aug 2025

10/10 Excellent

Edvin

Liked: Cleanliness, staff & service, property conditions & facilities
Food and staff were excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Raider

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and services fantastic
Stayed 4 nights in Aug 2025

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 7 nights in Jun 2025

10/10 Excellent

luz Adriana guerrero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice! We came with our family and had a lot of fun. The staff are really friendly, and we felt very welcome. I highly recommend this hotel!”
Stayed 5 nights in Aug 2025

10/10 Excellent

Real

Liked: Cleanliness, amenities, property conditions & facilities
Great location, food quality was excellent and plenty of activities for the whole family.
Stayed 4 nights in Jul 2025

6/10 Okay

nicholas

Liked: Staff & service
Hotel was ok
Stayed 4 nights in Jul 2025

10/10 Excellent

Rut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for family
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I absolutely loved everything about this hotel. The food, staff and all the amenities were wonderful.
Enclave suite balcony
Tres leches cake
Special last night in Cancun Dinner coordinated by staff, Julio, chef Ixayana and manager Roni
Stayed 7 nights in Jul 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good, enclave service very nice addition and staff were very friendly and helpful
Stayed 6 nights in Jul 2025

10/10 Excellent

Zufan

Liked: Staff & service, property conditions & facilities
Second time coming back here love it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean and staff was friendly and helpful.
Stayed 6 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was terrific and the staff amazing. Will be coming back to this property soon.
Stayed 7 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2025

8/10 Good

CHARLA MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Buffet was great! Waiter ALEX was wonderful every day I seen him he took great care of us always! 🤗😎 Also really liked Norkui dinner was the best!
Stayed 5 nights in Jul 2025

10/10 Excellent

Cheri Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Food was great, restaurants on the resort were better in my opinion. My family and I felt 100% safe and we enjoyed ourselves. We loved the beach just hated the amount of seaweed there was. Overall, a time was had and we plan to come back again. Thank you Hilton.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most wonderful hotels I have stayed at!
Stayed 7 nights in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Service was great, rooms were clean, different outdoor activities every day and a lot of food options.
Stayed 4 nights in Jul 2025

6/10 Okay

Ray

Liked: Amenities, property conditions & facilities
Unfortunately it was much different from the previous Royal Resorts. The hospitality has really suffered.
Stayed 6 nights in Jun 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing, very friendly and helpful. The food experience was amazing and had so many options. The pool and kids area were great. My kids had a great time!
Stayed 7 nights in Jul 2025

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

8/10 Good

ALISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort very nice, clean and well maintained. The staff friendly and professional. The food was hit or miss. There were a few delicious dishes, some not too good and bland and I didn’t like any of the desserts. Overall we had a wonderful experience, just wish the food was better.
Stayed 5 nights in Jul 2025