外観

ラマダ バイ ウィンダム ディプロマット キャンベラの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 1002 件の口コミ中 455 件が非常に良い" "
評価 8 - 1002 件の口コミ中 397 件が良い" "
評価 6 - 1002 件の口コミ中 98 件が普通" "
評価 4 - 1002 件の口コミ中 34 件が不満" "
評価 2 - 1002 件の口コミ中 18 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 6 月に 4 泊滞在
Debbie Plouma - Guest Service Agent Supervisorからの返信 (投稿日 : 2019 年 6 月 17 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

Shoji

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 3 月に 1 泊滞在
Juana Munozからの返信 (投稿日 : 2019 年 3 月 5 日)
Thank you for you feedback.

8/10 (良い)

Felino、bloomfield

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to the city and sites once you get use to the public transport.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Margot

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Spacious, well appointed room with good breakfast options
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Ana

Very very nice
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Has

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good property followed by a good service
2024 年 5 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Has,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Has

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good service
2024 年 5 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 (良い)

Stuart

カップルで旅行
良かった点 : 清潔度、設備とサービス
We enjoyed our stay. The bed was too soft for us and this affected our sleep quality. The bathroom extra fan was very noisy.
2024 年 5 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 5 月 12 日)
Hi Stuart,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 (良い)

RIKI

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only suggestion I would make is to have Foxtel but other than that it was great
2024 年 4 月に 5 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 5 月 5 日)
Hi RIKI,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Philippa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. Clean, nice decor and good staff.
2024 年 4 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 5 月 5 日)
Hi Philippa,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

April

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a lovely place to stay! Staff were fabulous, room was lovely, comfortable and good size. Breakfast was lovely, dining options also good. Close to many areas, so central for a quick work visit. We really enjoyed our stay and would stay again!
2024 年 4 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 4 月 27 日)
Hi April,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 (良い)

Nimisha

2024 年 4 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

6/10 (普通)

Catherine

Check in was a little frustrating. The code we were given to access the security parking did not work despite multiple attempts. When we reported this to reception, we were told that the code we’d been given was definitely the correct one and the sensor was most likely malfunctioning. We resorted to parking our car in the outdoor car par. When we reported the issue again to reception the next day, it was discovered we’d been given the incorrect code at check in.
2024 年 4 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 4 月 21 日)
Hi Catherine,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,

8/10 (良い)

Marcel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was all good
2024 年 4 月に 3 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Marcel,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Michele

2024 年 4 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 5 月 5 日)
Hi MichelleWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,

8/10 (良い)

Cecilia

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great parking options. Receptionist was very busy and by themselves during a busy check in period. Would suggest having extra support during key check in hours in the afternoon.
2024 年 4 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Cecilia,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Liliane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay but found it difficult to explore Canberra from that location without a car. The hotel is close to the train station but far from anything else.
2024 年 4 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi Liliane,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 (良い)

Justine

2024 年 2 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 3 月 25 日)
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Per

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rekommenderar detta hotell
Mycket bra
2024 年 2 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 15 日)
Hi Per,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Kaylene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Easy to find and get to. Staff were friendly and helpful. Great rooms. Highly recommend staying here.
2024 年 2 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi Kaylene,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Aura

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The attention is excellent, it is very clean and organized, the food is delicious
2024 年 2 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi Aura,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Haytham

出張
Good stay
2024 年 1 月に 4 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi Haytham,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Roberta

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 6 日)
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

2/10 (非常に不満)

David

気になった点 : スタッフとサービス
Hotels.Com Cancellation Policy is Meaningless
I tried to cancel a two-night stay, on the date of my first-night stay, and under the rules imposed by Hotel.com, I should have only been billed for one night of a two-night stay, but both Hotel.com and the Hotel refused to offer me a credit, even though I wanted to stay at the same hotel for two nights later that same week. They have lost my business now due to their very poor customer service.
2024 年 1 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 1 日)
Hi David,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

6/10 (普通)

Parminder Singh

2024 年 1 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 28 日)
Hi ParminderThank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Nicole

Great, especially the location.Thank you
2023 年 12 月に 3 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi NicoleWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Peta

家族旅行
Lovely
2024 年 1 月に 3 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi PetaWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 (良い)

peter

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Shower wasn’t great as water came out of screen and soaked floor each time.
2024 年 1 月に 3 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 28 日)
Hi peter,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fab Hotel, Squishy Bed
Great location, ample of free parking and ample places to eat within a 5 mins drive. Room was great, only negative the bed too soft for my preference
2024 年 1 月に 3 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 28 日)
Hi Mark,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

John Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An exceptional property.......Was pleasantly surprised by being given an upgrade.......Highly recommend to all.....Look forward to our next stay there......
2024 年 1 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 24 日)
Hi John Brian,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Daniel

2024 年 1 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 15 日)
Hi DanielWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 20 日)
Hi ElizabethWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Dinesh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 28 日)
Hi Dinesh,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Alan、Kiama Downs

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay. Hotel was clean and well maintained. Friendly staff. A good place to stay.
2024 年 1 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 20 日)
Hi Alan,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regardsRamada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Haydn

2024 年 1 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 6 日)
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A well located, modern hotel with great customer service. Thank you
2024 年 1 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 11 日)
Hi Lisa,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Ricky

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice staff, quiet,good parking, value for money
2024 年 1 月に 6 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 11 日)
Hi Ricky,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Troy

家族旅行
良かった点 : 清潔度、スタッフとサービス
Great central location, excellent facilities, well priced. Highly recommended hotel
2024 年 1 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 10 日)
Hi Troy,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 10 日)
Hi MelissaWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wydham Diplomat Canberra

2/10 (非常に不満)

Michael

気になった点 : 清潔度
2024 年 1 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 10 日)
Hi Michael,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

6/10 (普通)

Myrna

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 10 日)
Hi MyrnaWe deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

4/10 (不満)

Russell

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Wi-Fi was very poor,;was deceived intentionally by staff about fixing it. No pool as advertised
2023 年 12 月に 3 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 8 日)
Hi Russell,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

4/10 (不満)

Susan

カップルで旅行
良かった点 : 設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
No accessible entry at the front of the building and no signs for alternative entrance for guests. Staff member unhelpful
2023 年 12 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 1 月 2 日)
Hi Susan,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Pongsakorn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2023 年 12 月 31 日)
Hi Pongsakorn,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Myles

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really liked the restaurant in the hotel. Good food reasonably priced.
2023 年 12 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2023 年 12 月 31 日)
Hi Myles,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 (良い)

Chung Ming

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2023 年 12 月 31 日)
Hi Chung MingWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We like the covered parking There was not much to see or do close by
2023 年 12 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2023 年 12 月 31 日)
Hi Michael,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 (良い)

Etta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2023 年 12 月 31 日)
Hi Etta,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada By Wyndham Diplomat canberra

8/10 (良い)

Alan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Lovely accommodation. Clean, cheap bar, staff were so helpful and courteous. The only thing i didnt like were the really heavy bedclothes in summer and a soft, unsupportive bed. Not a good bed. Way too soft.
2023 年 12 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi AlanThank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 (非常に良い)

Shane

2023 年 12 月に 2 泊滞在
Ramada by Wyndham Diplomat Canberraからの返信 (投稿日 : 2023 年 12 月 31 日)
Hi Shane,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada By Wyndham Diplomat canberra