The property was great until an animal got into the ducting behind the refrig, We i came home around 9pm that's when the scratching started and it was loud, I wasn't worried about it getting into the room through the ductwork but the scratching sound was unbearable, I tried sleeping but kept getting woke. I called Leon and explained the problem and told him that I couldn't sleep in the unit and needed to leave, He said he would reimburse me my last night stay for the inconveience.. I haven't been contacted by him yet.