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Alta Vista Thermas Resort

3.5 star property
Family-friendly hotel with 5 indoor pools and free water park access

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Photo gallery for Alta Vista Thermas Resort

5 indoor pools, outdoor pool, open 7 AM to 11 PM, pool umbrellas
Lobby sitting area
Apartamento Luxo I | Living room | LCD TV
Restaurant
Reception hall
Alta Vista Thermas Resort offers a refreshing retreat near Acqua Park diRoma. Guests enjoy a hearty English breakfast and free access to the water park. The property provides WiFi, rejuvenating steam room sessions, and peaceful garden spaces for unwinding after activities.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Housekeeping
  • Kitchen

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Room options

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Showing 2 of 2 rooms

View all photos for Apartamento Luxo I

Apartamento Luxo I | Minibar, blackout drapes, soundproofing, free WiFi

Apartamento Luxo I

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartamento Luxo II

Apartamento Luxo II | Minibar, blackout drapes, soundproofing, free WiFi

Apartamento Luxo II

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Lanai
Soundproofed
Air conditioning
Kitchenette
LCD TV
2 bedrooms
Blackout drapes/curtains
2 bathrooms
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
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About the neighborhood

Map
75690-000, Goias, Caldas Novas, Rua 18, quadra 68, Lote R-1, s/n

What's nearby

  • Japanese Gardens - 16 min walk - 1.4 km
  • Acqua Park diRoma - 18 min walk - 1.6 km
  • Liberty Square - 20 min walk - 1.7 km
  • Water Park - 20 min walk - 1.7 km
  • Lagoa Quente de Pirapitinga - 3 min drive - 1.9 km

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 8 min drive

Restaurants

  • ‪Boulevard Chop & Restaurante - ‬16 min walk
  • ‪Pão de Queijo Assado Toda Hora - ‬3 min drive
  • ‪Comilão Lanches - ‬16 min walk
  • ‪Marco Zero - ‬4 min drive
  • ‪Bistrot du Français - ‬16 min walk

About this property

Alta Vista Thermas Resort

Family-friendly hotel located in Bairro do Turista
Take advantage of free water park access, a coffee shop/cafe, and a garden at Alta Vista Thermas Resort. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
Other perks at this hotel include:
  • 5 indoor pools and an outdoor pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Meeting rooms, a billiards/pool table, and an elevator
  • A TV in the lobby, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 221 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Showers and free toiletries
  • Kitchenettes, microwaves, and stovetops

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 5 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Gym
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • 5 indoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • In-room kitchenette
  • In-room microwave
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7 AM to 11 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Prive Alta Vista Thermas
Alta Vista Thermas Resort Hotel
Alta Vista Thermas Resort Caldas Novas
Alta Vista Thermas Resort com INGRESSOS
Alta Vista Thermas Resort Hotel Caldas Novas
Enjoy Alta Vista Thermas Resort com INGRESSOS

Frequently asked questions

Does Alta Vista Thermas Resort have a pool?

Yes, this property has 5 Indoor pools, an outdoor pool, and a children's pool. Pool access is from 7 AM–11 PM.

Is Alta Vista Thermas Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alta Vista Thermas Resort?

Self parking is free at this property.

What time is check-in at Alta Vista Thermas Resort?

Check-in start time: 2 PM; Check-in end time: 11 AM. Late check-in is available during limited hours.

What time is check-out at Alta Vista Thermas Resort?

Check-out is at 11 AM.

Where is Alta Vista Thermas Resort located?

This family-friendly Caldas Novas hotel is located in Bairro do Turista, within 1 mi (2 km) of sol das caldas, Water Park, and Lagoa Quente de Pirapitinga. Acqua Park diRoma and Japanese Gardens are also within 1 mi (2 km).

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Reviews

Alta Vista Thermas Resort Reviews

8.8

Excellent

8.6

Cleanliness

9.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 173 out of 313 reviews
Rating 8 - Good. 92 out of 313 reviews
Rating 6 - Okay. 29 out of 313 reviews
Rating 4 - Poor. 13 out of 313 reviews
Rating 2 - Terrible. 6 out of 313 reviews

Reviews

4/10 Poor

SALOMÃO

Liked: Staff & service
Disliked: Cleanliness, room comfort
Piscinas boas; quarto bom; banheiro apertado demais. Quatro diárias e nenhuma limpeza no quarto.
Stayed 4 nights in Jul 2025

8/10 Good

Ubajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda vista

Gostei do hotel
Stayed 1 night in Jul 2025

6/10 Okay

Flavio R

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Nem bom, nem ruim

Muito razoável, nem bom e nem ruim
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento, infraestrutura, limpeza, cafe da manha, tudo muito bom. Unicos pontos regulares sao internet, banheiro dos quartos muito pequenos e a insistencia dos vendedores de cotas da rede de hoteis o tempo todo abordando os hospedes.
Sala com cozinha
Banheiro
Sacada do flat
Quarto do flat
Stayed 4 nights in Jun 2025

8/10 Good

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Apartamento muito bom Atendimento muito bom Piscinas poucas e razoável muito tempo sem limpeza Comida boa de qualidade porem muito pouca opção Um pouco de importunação com vendedores Presenciamos aparentemente um casal fazendo sexo no ofurô(absurdo)
Stayed 2 nights in May 2025

4/10 Poor

ICARO MAGNO

Disliked: Cleanliness, property conditions & facilities
Por incrível que pareça não tinha sabonete nos banheiros, mesmo solicitando 2 vezes da recepção.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luciano chiderolli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

3 vez que fico no enjoy alta vista resort caldas novas... recomendo demais....tudo limpinho e organizado e cada bloco de apartamento tem seu elevador que facilita muito ❤️ piscinas quentinhas e ganhamos convite pro lagoa quente 🥵 top
Stayed 3 nights in May 2025

8/10 Good

FILDES

Liked: Cleanliness, room comfort

Tudo quase perfeito

Estaria quase perfeito se não fossem os travesseiros sem fronhas, apesar de ter solicitado, passei a estadia sem elas e meu sono tranquilo não aconteceu. Há, o interfone estava mudo.
Stayed 2 nights in Apr 2025

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atendimento. Funcionários prestativos. Local bem limpo e organizado
Stayed 5 nights in Jan 2025

4/10 Poor

Mauro

Disliked: Staff & service
Não disponibilização de toalhas na piscina e a cada troca é cobrada uma taxa. Péssimo serviço do bar da piscina. A limpeza dos quartos não é realizada todos os dias e quando realizada é feita de forma bem superficial. Esquecemos uma mochila no sofá da recepção durante o check out e a única forma de contatar o hotel foi por e-mail, porém até o momento (1 mês após a estada) não recebemos nenhuma resposta do hotel. Felizmente, o nosso taxista nos ajudou com a devolução.
Stayed 6 nights in Jan 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service

Alta vista

Razoável, os quartos são bons, porém a área das piscinas deixou a desejar, as piscinas são muito rasas e muito quentes. O hotel é muito barulhento, os hospedes não tem um pingo de educação, fazem barulho a noite toda.
Stayed 2 nights in Jan 2025

6/10 Okay

Franciel

Liked: Cleanliness, staff & service, room comfort

Restaurante precisa melhorar

Já é a terceira vez que fico com minha família no Alta Vista. Qualidade dos quartos ok, piscinas ok, atendimento ok, única observação: A qualidade do restaurante caiu muito, especialmente o café da manhã. Nessa estadia, todos os dias serviram queijo Minas azedo. Espero que melhore, pois minhas filhas amam o local.
Stayed 4 nights in Jan 2025

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi excelente minha estadia, o único detalhe que senti falta foi da programação de brincadeiras, karaoke, bingos. Mas no restantes o hotel ofereceu música ao vivo, danças na beira da piscina e muitas brincadeiras
Stayed 5 nights in Jan 2025

6/10 Okay

Valdir

Liked: Staff & service, property conditions & facilities, room comfort

Limpeza

O hotel tem um serviço de limpeza meio precário. No meu caso só limpavam o quarto quando pedíamos. As toalhas e roupas de cama de qualidade mediana. Não oferecem kit de higiene pessoal. Vazamento na pia de um dos banheiros. Solicitei conserto, mas não foi executado durante minha estadia. Muitos vendedores de cota espalhados pelo hotel, te cercando a toda hora, o que achei bem chato.
Stayed 7 nights in Jan 2025

10/10 Excellent

francisco de assis da

Liked: Cleanliness, staff & service, property conditions & facilities
A variedade na alimentação estava fraca, café da manhã sem opções e a panificação ruim
Stayed 3 nights in Dec 2024

6/10 Okay

Rubens D

Liked: Room comfort
Disliked: Cleanliness

Péssima experiência de sujeira e desorganização

Um dos hotéis mais sujos e desorganizados que já hospedei na vida. Uma propriedade com uma estrutura fantástica, mas sem organização alguma. A impressão é de completo abandono. Não há limpeza de quarto, não há limpeza nos corredores, e o café da manhã é sofrível
Stayed 3 nights in Jan 2025

4/10 Poor

Fernando

Liked: Cleanliness, staff & service, room comfort
Atendimento ótimo,comida péssima, café da manhã ruim pouca variedade,piscinas vazias .
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Otimo para famílias.

Quarto familia é incrivel e bastante espaçoso. Ponto negativo é a arrumacao que não é feita aos domingos e quintas-feiras.
Stayed 3 nights in Dec 2024

8/10 Good

Eduardo

Liked: Property conditions & facilities
Disliked: Cleanliness

Ok

No geral ok pelo valor das diárias, mas tivemos sérios problemas com a limpeza do quarto ... Em 6 diárias tivemos apenas 1limpeza de quarto, pq falei mais de 3x na recepção. Lixo ficou transbordando, toalhas molhadas então nesse quesito foi bem ruim , nós demais pontos , tudo ok.
Stayed 6 nights in Dec 2024

8/10 Good

Márcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No geral excelente. O único ponto negativo foi o restaurante. Falta de alimentos e demora para repor. Falta de louça para se servir. opções limitadas no café da manhã. O jantar era um pouco melhor.
Stayed 2 nights in Dec 2024

6/10 Okay

Jonatas

Liked: Cleanliness, staff & service, property conditions & facilities
Boas condições de limpeza, excelente atendimento, academia necessita de manutenção, as refeições não tem opções para diabéticos.
Stayed 4 nights in Dec 2024

6/10 Okay

Alexandre

Liked: Cleanliness, property conditions & facilities, room comfort

Razoável

Café da manhã piorou muito,minha esposa grávida não tinha um omelete e o cefe de cozinha nem cogitou em atender a demanda, recepção marca check in as 14:00 até as 14:20 não tinha liberado meu quarto mas já tinha feito a cobrança dei valor, no espaço infantil muito lodo e escorregadio perigo total para as crianças minha esposa falou com segurança não adiantou, falou na Recpcao acho Que limparam mais ou menos mesmo assim ainda escorregava bastante. Resumo desta vez não tive uma experiência boa não
Stayed 3 nights in Dec 2024

2/10 Terrible

Anderson

Disliked: Cleanliness, staff & service, property conditions & facilities

Atendimento horrivel

Vcs nao repassaram a comissao do ultimo hospede adicionado, entao eles seguraram agente 2 horas no chek in ,moca muito mal educada e o lugar muito mau cuidado e sujo
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os ar condicionado não estava funcionando, colchão desconfortsvel
Stayed 5 nights in Dec 2024

10/10 Excellent

Rita de C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom em comparação ao mesmo nível de valor

Muito bom, entrega o que foi descrito e, considerando o preço para o mesmo nível. Minhas crianças de 8 anos anos gostaram bastante.
Stayed 2 nights in Nov 2024