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"Clean room with balcony. Unfortunately people next door smoked on their balcony which came into our room. "

"No lake view but quiet peaceful room."

"Lovely people."

"Welcoming, very helpful especially if it is your first time to Lake Como and you are trying to learn how things work like navigating the ferries."

"We had a wonderful stay with a room overlooking the lake and a nice balcony. The location can’t be beat and the shuttle service a huge plus. Lots of great restaurants nearby and we had pizza and salads on our last night at one of the hotel restaurants- really enjoyable."

"We booked a superior room and unfortunately the room was located on the Ferry parking. There was no other room unless we spent 700$ extra for the 3 nights. We hardly slept that night. We insisted and got for the other 2 nights a room at the center of the building on same floor 2. Floors 3 and 4 have been renovated but the others need refurbishing. Location of the hotel otherwise is excellent and breakfast buffet delicious. Menaggio is charming"

"Beautiful hotel with high quality rooms. The spa/gym was amazing. Staff are very friendly, food was great and the views of the lake and mountains perfect."

"Super kind staff and the food in the restaurant was delicious!"

"A very good place to stay for a few days in Lugano, right in front of the beautiful lake and in the best area of the city for exploring on foot. The staff were extremely kind, and the room was very comfortable, except for the bathtub, whose base is curved rather than flat, making it somewhat unsafe in terms of maintaining balance."