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Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Beach
Reception
Suite, Park View | Balcony view
Boating
Exclusive Suite, 1 Bedroom, Lake View | Premium bedding, down comforters, minibar, in-room safe
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
The current price is ￥148,365
￥164,851 total
includes taxes & fees
May 15 - May 16

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, Terrace, Lake View

Suite, Terrace, Lake View | Terrace/patio

Suite, Terrace, Lake View

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Lake view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Lake View

Premium Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Premium Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Lake view
  • 100 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Room, Park View (Prestige)

Room, Park View (Prestige) | Premium bedding, down comforters, minibar, in-room safe

Room, Park View (Prestige)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • Park view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Exclusive Suite, 1 Bedroom, Lake View

Exclusive Suite, 1 Bedroom, Lake View | Premium bedding, down comforters, minibar, in-room safe

Exclusive Suite, 1 Bedroom, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Lake view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Park View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Park view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite, Lake View

Presidential Suite, Lake View | Living area | Flat-screen TV

Presidential Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Lake view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, Park View

Executive Room, Park View | Living area | Flat-screen TV

Executive Room, Park View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Park view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Loft, Lake View

Loft, Lake View | Premium bedding, down comforters, minibar, in-room safe

Loft, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Park View

Suite, Park View | Premium bedding, down comforters, minibar, in-room safe

Suite, Park View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Park view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Lake View

Suite, Lake View | Living area | Flat-screen TV

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Lake view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Balcony, Park View (Prestige)

Room, Balcony, Park View (Prestige) | Premium bedding, down comforters, minibar, in-room safe

Room, Balcony, Park View (Prestige)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Park view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Lake View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Courtyard View

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
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About the neighborhood

Map
22017, CO, Menaggio, Via B. Castelli, 9

What's nearby

  • Menaggio Beach - 7 min walk - 0.6 km
  • Villa Carlotta - 7 min drive - 5.3 km
  • Menaggio and Cadenabbia Golf Club - 7 min drive - 4.6 km
  • Villa del Balbianello - 17 min drive - 10.3 km
  • Villa Melzi - 24 min drive - 9.0 km

Getting around

  • Lugano (QDL-Lugano Rail Station) - 36 min drive
  • Lugano (LUG-Agno) - 74 min drive

Restaurants

  • ‪Caffe Centrale - ‬3 min walk
  • ‪Il Ristorante SAS di Cagliani Paolo & C. - ‬3 min walk
  • ‪Bar Cafè Del Pess - ‬3 min walk
  • ‪Divino 13 - ‬5 min walk
  • ‪Pizzeria Lugano - ‬5 min walk

About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Luxury hotel near Menaggio Beach
Located close to Menaggio and Cadenabbia Golf Club and Villa Carlotta, Grand Hotel Victoria Concept & Spa, by R Collection Hotels provides a free breakfast buffet, a garden, and dry cleaning/laundry services. Treat yourself to a facial, a body treatment, or a body wrap at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool
  • Free valet parking
  • Bike rentals, an electric car charging station, and 4 meeting rooms
  • A porter/bellhop, concierge services, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 81 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Separate tubs/showers, bidets, and free toiletries
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Italian, Spanish

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9.6 out of 10, Exceptional, 616 reviews
The price is ￥67,917
￥76,029 total
includes taxes & fees
May 15 - May 16
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar Manzoni
  • Pool Bar Griso
  • Ristorante 1827
  • Ristorante Lago

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1869
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, November, and December.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel

Frequently asked questions

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

As of May 14, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Victoria Concept & Spa, by R Collection Hotels on May 15, 2025 start from ￥148,365, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Victoria Concept & Spa, by R Collection Hotels pet-friendly?

Yes, Grand Hotel Victoria Concept & Spa, by R Collection Hotels allows pets (limit 1 total). There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Valet parking is free at this property.

What time is check-in at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Hotel Victoria Concept & Spa, by R Collection Hotels located?

Situated on a lake, this luxury hotel is 0.4 mi (0.6 km) from Menaggio Beach and within 3 mi (5 km) of Menaggio and Cadenabbia Golf Club and Villa Carlotta. Villa Melzi and Villa del Balbianello are also within 9 mi (15 km). Varenna-Esino Station is 29 minutes by foot.

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Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 59 reviews
Rating 8 - Good. 0 out of 59 reviews
Rating 6 - Okay. 2 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and hotel! Will for sure pick this spot on Lago Como
Stayed 5 nights in Apr 2025

10/10 Excellent

Kevin John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself will live up to tour expectations, but the staff are what makes this jewel shine so brightly. So polite, helpful and everyone couldnt have done enough to make our stay special. Highly recommend a visit.
Stayed 7 nights in Apr 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. I will absolutely be back
Stayed 3 nights in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, property, spa and amenities were all 5 Star. One of the most impressive resorts with every detail accounted for. I highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Perfect location Beautiful property
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever, best spa ever and the service was top notch, the location and amenities are superb… the front desk manager personal touch due to our anniversary was the icing on the caje
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Top shelf hotel in a great part of the region
Stayed 3 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in a magic location. The spa is incredible.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable!
Stayed 4 nights in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel One of the best
Stayed 1 night in Jun 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very professional and kind staff. Great restaurant on the property and fantastic views
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly 5 star! The rooms are beautiful and very clean. The spa is outstanding and open to all guests each day. The staff is very helpful in every way. The breakfast spread was amazing and included with your stay. We are so glad we chose this gorgeous hotel and lovely town. Our stay was perfect in every way.
Stayed 5 nights in Oct 2024

10/10 Excellent

Cathlietts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we were picked up from the ferry the service was excellent. We were greeted by every staff member, we felt welcomed. The facility in beyond clean, the food was plentiful and good. One of the best traveling experiences I can remember.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the arrival to our departure we we greeted by our names and always with smiles from all staffers. There was never any issues when we needed directions or help with local transportation. Breakfast was absolutely delicious as was dinner. Wine and lounge were fantastic and the service was exceptional by all. Definitely worthy of another visit. October is a great time for visiting.
Stayed 3 nights in Oct 2024

10/10 Excellent

Olgac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff, thank you
Stayed 1 night in Jun 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow, amazing hotel and service

wow, a fantastic hotel, amazing service and food, one of the best places we have ever stayed in and we will certainly be going back. Highly recommend
Stayed 3 nights in Apr 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property/setting with very attentive staff. The spa is gorgeous and well worth checking out as it’s free to all guests. Onsite restaurant and bar were fantastic as well. Everything is pricey here as compared to other places in town, but that’s to be expected.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mitja

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is extraordinary, the service is above and beyond what we expected and everything was so beautiful! We highly recommend it !
Stayed 1 night in Jul 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for making our stay fantastic

A magnificent stay from start to end. Just fantastic, friendly staff, serviceminded, great rooms, pool and spa. We will be back! If we are to point out areas of improvement, dinner at the hotel was not that great (we had duck which was not that well done), and the bar area feels a bit naked (acoustic & naked walls). But this is minor areas to fix, all in all a 10 out of 10👍
Stayed 2 nights in Jun 2024

10/10 Excellent

Parkash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience from beginning to end. The staff were extremely friendly and couldn’t do enough for us, from Miguel in the restaurant to Roberto who took us on an excursion on the Lake. Everyone was welcoming. Will definitely be returning there with our boys. Thank you for looking after us.
Stayed 4 nights in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2023

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical hotel in a magical spot. The hotel staff are so lovely and available to help with anything. Service is impeccable. The views and the location are unmatched. All in all, I can't say enough about this wonderful place. We would return in a heartbeat!
Stayed 8 nights in Apr 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . The staff were so helpful. Very modern if your not techy you may have a problem with the room as it’s all touch screen. I personally thought it was great.
Stayed 4 nights in Aug 2023

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

This hotel is AMAZING!! Best one we stayed at during our trip around Europe. The service is honestly 6 stars. They are so on top of everything. The hotel itself is stunning and very spacious. They also have the most incredible spa facility that us truly a hidden gem so pack a bathing suit. It’s free for hotel guests to use and it’s unlike anything I had ever seen. Super easy to get over the water to Bellagio so I would for sure stay here again. In my oppinion, it was the nicest hotel in Como.
Stayed 2 nights in May 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say? This hotel was absolutely amazing, from the top-notch hotel service at the front desk to the property cleanliness; it outshined every hotel I’ve ever been to in my life. The town of Menaggio is very walkable and can be seen in half a day, so if you want to fill up your itinerary, you can take a ferry to Bellagio, or Varenna. We opted for breakfast, and oh my goodness, it was amazing. I absolutely loved their orange juice, as well as the variety of food they offered, from the charcuterie to the main dishes to the snacks. Absolutely amazing. The hotel itself is a pretty big property for being in Maggio. Its cleanliness, gym, indoor spa with an indoor pool, sauna, and resting areas were absolutely amazing and should definitely be utilized. I want to thank Lorena, who was so helpful throughout our stay, from beginning to end. She was absolutely amazing, and the women at the front desk who assisted us absolutely deserve a raise because they work so hard and helped us with absolutely everything. I proposed to my girlfriend right in front of the hotel, and the hotel staff accommodated all my requests in helping me propose to my girlfriend of nine years, and it was just so perfect. They were helpful, kind to all of us, and we would definitely go back in a heartbeat. This is well worth your money because who knows if you’ll ever be back again so make those unforgettable memories with Grand Hotel Victoria!
Stayed 3 nights in Mar 2024