Byron Vernal Pools

everything was great except the woman at the entrance to the dinning room...i was with my elder sister with an injury and she wouldn't let her sit at a table while we resolved her not letting us in for brunch (didnt see my name!). I went to the front desk and realized they had me checked out. They apologized and let us in, but my elder sister had to stand the whole time!

I recently stayed at this hotel and was truly impressed by the staff — everyone was attentive, kind, and went above and beyond to make my stay comfortable. Their service and attitude were definitely the highlight of my experience. However, I was disappointed with the room maintenance. The toilet was not functioning properly, and the phone in the room didn’t work, which made it difficult to contact the front desk. These issues took away from what could have been a perfect stay. Overall, the staff made a great impression, but the hotel needs to improve its maintenance and ensure that all facilities are in proper working order. With a few fixes, this place could easily become an excellent choice

Very comfortable stay. I liked the refillable water jars and refill stations and the nespresso machine in the room.