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"They are top notch. I would consider it a totally 5-star hotel. Breakfast crew are so lovely, the front desk are spectacular , and the cleaning lady is a total hero. It’s spotless clean and meticulously decorated. Please make sure you book with them directly, to get a better deal."

"Small but clean pool area to cool off in ar the end of a hot day. Room comfortable. Internet not always reliable "

"Great hotel, location is walkable to city centre, and free parking just outside. Reception is very friendly and helpful rooms clean, quiet. No faults I could see. Would stay here again. "

"Property was excellent. The kitchenette was great, bathroom and living area were spacious. Air conditioning worked very well and balcony was shaded in the afternoon and large enough for two. Free parking could be challenging. The bed was quite firm. "

"Beautiful property, lovely room ,amazing view of etna. restaurants were only meh and disappointing. But excellent restaurants to be found in ortigia and catania "

"Fantastic!! We had such a wonderful time the two nights we stayed at Hotel Scala and wish we stayed longer! We arrived our first night very late and were ravenous from our travels that day, the staff offered us dinner right after we got settled in at the restaurant on the property. We got wine and the spaghetti vongole, which was delicious. The air conditioner kept the room nice and cold which was lovely to come back to at the end of the day. The two men who ran the place were extremely helpful in giving directions to the Main town Ortigia as well as helping us with anything we needed! Lovely place & lovely people! The only thing we wish was different was the location being closer to the main town, other than that it was great! "

"Nice big room. Clean. Nice breakfast. "

"Terrible experience. We were two couples and booked 2 double rooms. 2 hours before checking in we received a link to go to a different a accommodation location than the one we booked with no explanation. It was a residence not a hotel. No Reception at new location, nowhere to buy a coffee or water (not even a vending machine), beach was 15 minutes drive by car unlike the hotel we booked. Breakfast was served in a run-down coffee shop15 minutes drive from residence and food selection was dismal. Luckily we had a car. Furniture in balcony consisted of a 2 rusty chairs and table. Defective TV in room only worked a few minutes then stopped. During our stay we noted that other guests at the Residence also experienced the same scam that we suffered. Shame on the Management."

"There isn’t one thing wrong with this hotel. The people, the food, the service, the cleanliness, the location and the price are all beyond what I expected."