2/10 (非常に不満)
Kimberly D.
2025 年 9 月 5 日
気になった点 : 清潔度
I booked this before seeing the other review about odors. DO NOT STAY HERE. THIS LISTING NEEDS TO BE REMOVED. Upon entry, the downstairs smelled of strong air fresheners to cover up mold and smoke. I have allergies and asthma, and I knew there was mold and smoke bc symptoms were instantly triggered. The stove was covered in grease, and the “first aid kit” was 5 bandaids in a container. Had to leave the house due to a migraine triggered from the home conditions and I never went upstairs to see how bad it was up there. Messaged the host right away asking to cancel and refund. They said to open the window for an hour and run the fan and that would fix it. The kitchen window was already open when we got there. They ignored us for 2 days afterwards and refused to communicate, we had to drive to another city that night for last min lodging bc that house would make me sicker if we stayed there. They finally replied saying they sent someone over and they blatantly lied saying there were no odors and that the house was fine. The host was also rude to customer service and refused to work with us for a full refund. This property is being reported to the health dept for inhabitable conditions, and we are going through other consumer protections for a refund. I would give 0 stars but it is making me do at least 1. 0 stars, do not recommend.
Kimberly D.
2025 年 8 月に 5 泊滞在