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Reviews of Hostel Suites Florida

2 out of 5
Hostel Suites Florida
Florida 328, Buenos Aires, Capital Federal

Reviews

7.2

Good

Rating 10 - Excellent. 101 out of 464 reviews" "
Rating 8 - Good. 186 out of 464 reviews" "
Rating 6 - Okay. 112 out of 464 reviews" "
Rating 4 - Poor. 38 out of 464 reviews" "
Rating 2 - Terrible. 27 out of 464 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Sai

Hostel suites stay
It wasn't too bad
Stayed 2 nights in Mar 2020

6/10 Okay

Nijan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not clean
Not clean
Stayed 1 night in Mar 2020

4/10 Poor

Facundo Adrian

Disliked: Staff & service, property conditions & facilities, room comfort
Soar moment
I took a shower in another room because the shower didn't work in my room.
Stayed 2 nights in Feb 2020
Response from Melina Lisa,Equipo HS on Feb 21, 2020
Hello facundo, good afternoon, we thank you for taking the time to write a comment, we are sorry for what happened, we already contacted the maintenance area to fix what happened. We hope you come back soon. Thank you for choosing us. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Melina Lisa,Equipo HS on Feb 21, 2020
Hola Anonymous,buenas tardes,agradecemos que se haya tomando un tiempo para escribir un comentario. Nos alegra saber que le gusto nuestro alojamiento. Gracias por elegirnos. Esperamos que vuelva pronto Saludos cordiales

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Please try to keep genuine photos so that we can book for other hotels
Stayed 1 night in Feb 2020
Response from Melina Lisa,Equipo HS on Feb 21, 2020
Hello, good afternoon, thank you for leaving a comment, we are working to improve the establishment. We hope you come back soon. Kind regards

4/10 Poor

Shoval

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Carla Vasquez on Jan 7, 2020
Hola, Shoval. Gracias por tu evaluacion. Esperamos verlo pronto!

2/10 Terrible

matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Dump
Do not stay here. Truly awful. I booked for a week, stayed a night! Filthy sheets, blood on the walls, lots of insects in the room, terrible AC and wifi!
Stayed 7 nights in Nov 2019
Response from Carla Vasquez on Dec 6, 2019
Sorry for your bad experience. We are constantly making improviments to offer a good experience to our guests

4/10 Poor

Daniel I

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Super buena ubicacion, y por el precio esta muy bien.
Stayed 1 night in Oct 2019
Response from Carla Vasquez on Nov 26, 2019
Gracias por tu evaluación! Esperamos que vuelvas pronto!

2/10 Terrible

Erhard

Disliked: Staff & service, property conditions & facilities, room comfort
Inflexible staff
They not willing to help
Stayed 2 nights in Feb 2019
Response from Jheison, Hostel Suites on Apr 4, 2019
Good day Erhard, We wait that you had been a good stay with us, also we feeling the our people services wasn't bad for you, we will take present your comments for our improve. Regards.

4/10 Poor

Felipe

Disliked: Cleanliness, property conditions & facilities
As much as you can understand that hostel cleaniness is a shared responsibility between staff and guests (different from traditional hotels), this hostel actually looks dirty everywhere. Toilet didn't flush in my bathroom and it was shared (6 beds). Imagine the situation for three days. You were unable to shower because water came out boiling. Definitively would recommend looking other options.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

6/10 Okay

Mo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Natalia on Aug 10, 2018
Hola! Gracias por dejar su comentario. Saludos, te esperamos nuevamente por aquí.

8/10 Good

Theresa

Liked: Staff & service, room comfort
Florida suites
Loved the location and staff
Stayed 6 nights in Feb 2018

6/10 Okay

George

Disliked: Cleanliness, room comfort
Poor three night stay
The location and staff are OK. Three different kind of bugs found in the room, not bed bugs per se but they were on the bed, floor, bathroom. Air conditioner wasn't great. But better than nothing. It was too loud along with the bathroom fan, couldn't even use the light in the bathroom because the fan came on with it. The staff spoke adequate English but the activities lists on the walls were never up to date. Elevators never seemed to go to the correct floor. The airport shuttle was 30 minutes late after check out. Miserable sitting in the sun, bad location in front of a Starbucks with construction out front. Hotel didn't answer when I called them to help. You have to wear a concert wrist band the whole time you stay to get in the front. Must be a better way. I would find somewhere else. The last minute price was good but I see why.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
I would have it in mind if I'm back in BA
The staff were friendly and helpful at all times during the day/evening/night. When my phone broke at an inconvenient time before check-in, they even went out of their way giving me a morning knock on the door for the 3 nights I stayed there. There is a board of activities with a variety of decent excursions, some lasting 2 hours like a free walking tour (Nicolas, one of the guides, was very informative) and for longer stays there are trips to other parts of the country. The common area has about 9 public computers open 24/7 which was a nice service. I didn't go to the bar/food area on the bottom floor, but once having checked in you get a wristband that gives you 20% off in there (I think this is for all drinks, alcoholic as well as non-alcoholic.. perhaps the food too). Airport transport service was perfect and cheap with a very nice driver, which the staff easily helped me arrange. There is only one type of electronic socket in the room (not the one with two round power pins), but if you don't have an adaptor you can have your device charged behind the reception desk. The location is close to metro stations and is 4 blocks away from the obelisk, but the area with its narrow streets is slightly sketchy in the evening when the stores are about to close and the lights get dim. However, I think this can be said about most inner city streets in big cities. Low score on cleanliness because two of the towels were spotty with some not very nice colours. Didn't change soaked towel.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. helpful staff, room was great for $$, loved the private balcony overlooking Av Florida. Great free tours!
Stayed 5 nights in May 2017

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People who work there are very helpful.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
square eyes
Hotel suites Florida is in a handy location if you want to stay centre city. The hostel itself is dated, noisy and really lacks atmosphere! This is due to the great wifi connection, so if your a traveller who's glued to your screen, go for it! They offer free walking trips which I recommend and the staff are friendly and helpful. Still, bit of a dive for the price.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel central easy access in the middle of BA
Good No internet in the rooms Super slow elevator Nice staff Safe

8/10 Good

Hailzy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget option in Buenos Aires
we stayed in a double room. it is a good hostel with a lot of facilities and the bar downstairs is also a bonus. some of the staff were a bit rude and not overly helpful when enquiring about the tours they promote but there was one guy who was really great. breakfast is poor. no internet in rooms but in the common area it is free.

8/10 Good

Lisa, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Staff was personable and very helpful from checkin to checkout. I appreciated their assistants with local BA questions and travel planning. Breakfast was pretty poor (stale rolls, two-types of cold cereals and fruit ( which was behind the counter and had to be asked for); coffee was horrible. FL ave definitely is touristy, so if you want to get off the beaten path a bit this is not the place for you.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
The service desk was mostly friendly, but there were definitely a few that do not seem to be interested in helping or answering questions. No Wifi in the room so you have to go to the lobby to use the internet....

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location at the center of Buenos Aires capital at an affordable price

10/10 Excellent

JEEV, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Budget Accommodation - Fantastic Staff
This facility provided excellent value-for-money. Location is excellent. Rooms were basic but very clean and well-maintained. Staff was very knowledgeable and helpful.

6/10 Okay

Patrick, Singapore

Liked: Cleanliness
Good value hostel in city centre
The hostel is strategically location along Calle Florida where you can access to restaurants, eateries and shops. The hostel offers a reasonable and economical rates and room types for travelers with different budget. All guests are identified by a waist tape that you are supposed to carry all the time and for hostel entry, which I don't like it. I stayed at en-suite double room, so the condition was quite good at that extra price being paid. Room is spacious and clean as represented in its web-site. Breakfast is on self-service basis with minimum supplies to keep you going. But for those who expect more, the M fast food chain is just across the hostel. Wifi connection is a bit confused, but mostly well connected at the reception floor while occasionally in other floors. Just use it whenever and whatever one can tap on the network. In comparison with the other hotels nearby, the value paid in this hostel seems to be good.

6/10 Okay

camilla, Chepstow U.K

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget choice in central location.
We stayed four nights. It was a great location. Breakfast was good but unable to have food and drinks at night because the music was so loud the only way to communicate was to shout. Younger guest had the habit of shouting a lot in the early hours of the morning on their way to bed. Staff were all delightful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise after a bad experience at Ritz.
Excellent welcome and staff. Comfortable room. Good breakfast.

8/10 Good

KR Smith, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of busy BA
A huge hostel in the middle of a very busy shopping area. Staff was very nice and more than helpful. The furnishings in the rooms are not very comfortable however. And the music/noise, especially at night or in the evening is a bit much for me. They keep the level in the common area to near club volume so its hard to concentrate or carry on a conversation. Otherwise its a good place to stay in BA.

8/10 Good

Juan Carlos, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and upscale hostel
They have good security and a nice facility (for a hostel). The place has free wifi and complementary pcs for your use. I didn't take advantage of all they had to offer, since I was visiting a local porteno (Buenos Aires resident).

8/10 Good

RDA, Iowa, USA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hostel Suites Florida
Great inexpensive place to stay if you are looking for basic accommodations and no fluff

6/10 Okay

Mike

Liked: Staff & service
Great locations

6/10 Okay

Chiy, Tokyo

Disliked: Room comfort
good location
very good location.Hetel staffs are very friendly and nice.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Good location
Overall a very good experience, location its very good , walking distance to many main sites in city. Good product for the price. Breakfast MUST be improve.

10/10 Excellent

Jimena, Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!!!!!
Excellent everithing, the staf was very helpfull and very nice too!, thanks!!!

2/10 Terrible

Paulina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Its a very bad hotel,

8/10 Good

Fred, Belo Horizonte - Minas Gerais, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel Suites Calle Florida
I stayed at this hostel for 12 days and I liked it a lot. For a hostel it was very good indeed. Its location is great as you can get around very easily. The only thing is that is not that good is the breakfast which is very simple.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por el precio la habitación es muy buena además d e que está limpia así como el baño, la atención del personal es excelente
Stayed 4 nights in Mar 2020

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地の良い安宿
観光に便利な立地。キッチンも小さいが利用可能。掃除は基本的なところは行き届いているが、換気扇やエアコンはホコリだらけ。安いユースホステルなので仕方ない。Wifiも問題なく使える。
Stayed 6 nights in Mar 2020

8/10 Good

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Rose M

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Edgar

Stayed 15 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
o hostel tem excelente localização e um ótimo preço. Porém o Hostel deixa a desejar em sua estrutura, faltam ítens básicos como copos, xicaras, panelas, talheres, sabão para lavar a louça por exemplo. também são um pouco desorganizados no gerenciamento das reservas, confundindo nº de camas reservadas e valores a serem pagos. a limpeza dos quartos não era das melhores. Enfim, já me hospedei no hostel muitas vezes e notei que o serviço caiu muito de qualidade, espero que reavaliem seus procedimentos e voltem a prestar o ótimo serviço que sempre tiveram.
Stayed 2 nights in Feb 2020

2/10 Terrible

Pedro manuel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 26 nights in Feb 2020

10/10 Excellent

Verified traveler

Gostei da localização E acho que necessita de manutenção os elevadores e banheiros
Stayed 5 nights in Mar 2020

8/10 Good

Juan David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Fue tal como lo esperaba, cómodo, tranquilo y seguro
Stayed 5 nights in Feb 2020
Response from Melina Lisa,Equipo HS on Mar 5, 2020
Hola Juan agradecemos su comentario.Nos alegra que le haya gustado nuestro alojamiento. Esperamos que vuelva pronto,gracias por elegirnos. Saludos

8/10 Good

ERICK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Melina Lisa,Equipo HS on Mar 5, 2020
Hola Erik,gracias por dejar un comentario.Nos alegra que le haya gustado el lugar,agradecemos sus observaciones Esperamos que vuelva pronto,gracias por elegirnos Saludos

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, muy buena atención. .............
Stayed 3 nights in Feb 2020
Response from Melina Lisa,Equipo HS on Feb 27, 2020
Hola,gracias por dejar un comentario sobre nuestro alojamiento,gracias por elegirnos,esperamos que vuelva pronto.Saludos cordiales

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização Excelente
Incrível localização e gostei muito bom pelo custo benefício
Stayed 2 nights in Feb 2020
Response from Melina Lisa,Equipo HS on Feb 29, 2020
Olá, obrigado por deixar um comentário sobre o nosso alojamento, obrigado por nos escolher, esperamos que voltem em breve.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación precio-calidad, muy bueno. Ubicación Excelente. Personal Excelente
Stayed 3 nights in Feb 2020
Response from Melina Lisa,Equipo HS on Feb 27, 2020
Hola,gracias por dejar un comentario sobre nuestro alojamiento,gracias por elegirnos,esperamos que vuelva pronto.Saludos cordiales