Took an hour to get breakfast because only one person dealing with everything.
Musty smell in hotel.
Bath panel missing.
No one running bar.
Tired and in need of decoration that is not dark and gloomy and full of Xmas decs.
Rosemary
2023 年 9 月に 1 泊滞在
4/10 (不満)
Gary
出張
2023 年 9 月 9 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Needs work
First impressions count, the garden hasn’t been touched in months if at all. I didn’t eat or look around inside, my room was basic and dated, no light for bathroom only a mirror light, the place has so much potential but needs work and attention to detail.
No remote for TV I had to ask, no Wi-Fi password in the room so make sure you get it from the desk. Definitely not 4 star more 2-3. Just do the basics first
Gary
2023 年 9 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 9 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quieter stay in Bude
The hotel/guest house is ideally situated in a quieter residential area, but still within easy reach of all amenities. The room was clean and bright, the bed very comfortable and the bathroom facilities good. The service was excellent, if perhaps a little slow, but that did not detract from my experience in any way. The breakfast was ample and well presented. The garden could be given some TLC to improve the outside seating area. I would happily stay here again.
宿泊されたお客様
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
Kathleen
2023 年 9 月 2 日
Kathleen
2023 年 9 月に 1 泊滞在
4/10 (不満)
Geoff
カップルで旅行
2023 年 9 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Grim.
Property is well located with beaches and town centre within a 10 minute walk.
We feared the worst on arrival where the front lawns and outside space have clearly not seen a strimmer or lawn mower for many months.
Inside the lighting throughout is very dim and the whole place is tired and needs a refurb.
Our room was large but all furniture was dated along with the carpet and bed linen. Wall paper peeling off the wall under the window and the side panel missing from the bath. Assume this had been removed to fix a leak but not replaced.
Bed linen was clean enough but clearly aged.
We went for breakfast and again the lighting in the room was very dim - to the point you could hardly see the contents of the table. The room was full and we waited to be served. Waited, waited and waited.
After 10 minutes we still hadn't seen a member of staff although we could hear cooking in the kitchen.
I went to see if any serving staff were available and was horrified to see a smelly, dirty dog cage in the kitchen!
We left, packed and departed. Went to Rosies beach cafe 5 minutes down the road and paid for a fabulous breakfast.
At checkout I was going to to raise our concerns but again no staff and i really didn't want to hang around.
I would have given 1 star but actually the bed was very comfortable and we did have a good night's sleep.
We visit Bude regularly but we won't be back.
Geoff
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
Wendy
2023 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A beautiful house with lots of original features. Room very clean and spacious. Host very welcoming and avery nice cooked breakfast. Would recomend to anyone thinking of staying in Bude.