「We have stayed here many times with no complaints however this time was different. First, there were no food offerings in the morning as before with no explanation as to why. Not even coffee. There was a power outage one evening and the emergency generator did not engage. I had to climb to the 3rd floor on my just recently healed broken ankles. No help or explanation was offered by staff. Spent all night in the dark and no devices were charging. The room landline was also out. I shudder...
「We have stayed here many times with no complaints however this time was different. First, there were no food offerings in the morning as before with no explanation as to why. Not even coffee. There was a power outage one evening and the emergency generator did not engage. I had to climb to the 3rd floor on my just recently healed broken ankles. No help or explanation was offered by staff. Spent all night in the dark and no devices were charging. The room landline was also out. I shudder...
Stephany