Location is great, the room is decent. However, the lack of any form of air conditioning
Victor
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Umang
2025 年 5 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location is key, its right in the center of the town.
Umang
2025 年 4 月に 2 泊滞在
2/10 (非常に不満)
Felipe
家族旅行
2025 年 3 月 20 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
There’s nobody at the front desk, everything is via email in the response within 24 hours. I travel with my wife, 4 and seven year old. There was no hot water, and we tried reaching the hotel, there was no answer.
Very inconvenient not having staff on site specially when you run into problems like this.
Felipe
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Zoe
家族旅行
2025 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Zoe
2025 年 2 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2025 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Boa opção
Bem localizado
宿泊されたお客様
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Luis
カップルで旅行
2025 年 2 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Luis
2025 年 2 月に 1 泊滞在
4/10 (不満)
Pamela
2025 年 1 月 15 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Pamela
2025 年 1 月に 2 泊滞在
10/10 (非常に良い)
Antonio
2025 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Me encantó
Antonio
2025 年 1 月に 2 泊滞在
4/10 (不満)
Rhonda
小さなお子様連れの家族旅行
2025 年 1 月 8 日
The space was cute and in an amazing location but the first night the shower flooded our room. There isn’t an onsite manager so we reached out multiple times via the app for assistance but never got a reply or help in addressing the issue. Additionally, the contact number provided did not work.
I see from the reviews others have complained about this shower problem previously. I was able to get some additional towels from the cleaning lady so we created a little barricade to keep the water contained to the bathroom. We stayed two days and never heard from the facility manager.
Rhonda
2025 年 1 月に 2 泊滞在
6/10 (普通)
Russell
2025 年 1 月 6 日
Russell
2024 年 12 月に 1 泊滞在
6/10 (普通)
Katie
2024 年 12 月 28 日
良かった点 : 清潔度
Cute but lacking
We never received communication from the C.S. regarding checkin & there’s no staff on site to assist so we had to spend extra $ to call staff. Location was excellent. Space is cute. Chocolates on bed were a nice touch as was the towel warmer. Bed was unfortunately extremely uncomfortable. Refrigerator made a ton of noise. Both made sleep difficult. It was also impossible to shower without soaking the floor. One minor disappointment, I wish there was a box of tissue in the room, especially in the winter. Overall, though, we still enjoyed our stay.
Katie
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Georgina
カップルで旅行
2024 年 12 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is very well located, rooms look new and are very well equiped and comfortable.. the chocolate theme is adorable and the staff is very friendly and accommodating.. if we go back to Brugge we will definitely love to stay here again.
Georgina
2024 年 12 月に 2 泊滞在
2/10 (非常に不満)
Dan
カップルで旅行
2024 年 12 月 2 日
気になった点 : 設備とサービス、施設のコンディションと設備
This turned into a cluster for me. I spent a lot of money booking a room here plus more for a train ride to get to Bruges (from Antwerp for me and my girlfriend). When I got here I was told my room was no longer available and, instead of a cute little chocolate room, they were going to put me in a first floor airbnb close by with mismatched furniture, a shower that backed up and 10,000 people passing the windows every day.
I actually blame Expedia - they refused to do anything or credit me in any way and the chocolate suites won’t refund any of my money because I technically had a bed for the night. Guess I won’t be using either in the future.