Bruern Vacations from ￥230,030

The property is beautifully designed inside and out, but the service overall was inconsistent and the room photos online did not match the room I was assigned - it was somewhat smaller and had a much smaller bathroom that was missing the bathtub altogether. They changed their menu to the spring offerings during my stay and I felt like I was their menu tester or something bc most items I ordered did not match the menu descriptions (a spinach reduction and thyme herb chicken instead of grilled chicken and basil reduction on a buratta salad, malted & cultured butter w bread instead of simple whipped butter as indicated). Mohammed at reception was very accommodating as were the two bartenders, but overall service was not up to par, even for a 4 star hotel.

Staff was very attentive! Room was very clean. Spa was amazing! Breakfast was great! Would definitely stay again!

Attention to detail and high levels of service made this a stay to remember! Took excellent care of me and my family all week-cannot recommend enough! If Expedia had a 10 star system, I’d give them an 11!

Housekeeping was so thorough. Our king bed was very comfortable. Our room faced the interior court, so was very quiet. Great location in Marylebone.

Excellent stay - would definitely stay here again Great location Pool in sister hotel (Jumeirah Carlton 1 minute walk)