4/10 (不満)
antonio
カップルで旅行
2025 年 11 月 23 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、設備とサービス
The room was neglected. To check in was great, as in the way they cooperated, being that we were checking in about 10.30 pm; however, the room was very poor. You had someone's hair in the bathroom sink, the shower head was mouldy, and the shower floor was mouldy. The bed head screw was halfway sticking out and not screwed in. the bed made noise every time you moved and was not sure if the bed was going to fall apart. and the following morning no sheets were replaced or it was clear no one went in the next morning to change or clean anything which is why why we n ever stayed the second night and went home Saturday afternoon...... but saying all this the staff were excellent in customer service pity the room didn't match the customer service
antonio
2025 年 11 月に 2 泊滞在