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マウント スチュアート ホテルの口コミ

3 out of 5
マウント スチュアート ホテル
31 Tregonwell Rd, Bournemouth, England

口コミ

7.4

良い

評価 10 - 118 件の口コミ中 30 件が非常に良い" "
評価 8 - 118 件の口コミ中 40 件が良い" "
評価 6 - 118 件の口コミ中 31 件が普通" "
評価 4 - 118 件の口コミ中 10 件が不満" "
評価 2 - 118 件の口コミ中 7 件が非常に不満" "

7.6/10

清潔度

8.0/10

スタッフとサービス

7.8/10

設備とサービス

6.8/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

8/10 (良い)

Phil

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice stay and breakfast. A bit chilly though
2024 年 3 月に 1 泊滞在

8/10 (良い)

Richard

Very friendly staff at the hotel and a very good room
2024 年 2 月に 2 泊滞在

8/10 (良い)

David

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location breakfast very good
2024 年 2 月に 4 泊滞在

8/10 (良い)

Pedro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The area
2024 年 2 月に 2 泊滞在

4/10 (不満)

suzanne

小さなお子様連れの家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Room 5..Disappointing stay with 4 children. No heating in the room,Which the owners would have known before we got there. This is not acceptable for February. 2 heaters were provided after I requested after the first night but shouldn’t have had to do this. There is a kettle in the room but no suitable place to plug it in safely. There is mould around the outside wall. Perfect location just let down in other areas.
2024 年 2 月に 2 泊滞在

8/10 (良い)

Andy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Value for money
2024 年 1 月に 1 泊滞在

6/10 (普通)

Camilla

2024 年 1 月に 2 泊滞在

4/10 (不満)

Vishab

家族旅行
良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在

6/10 (普通)

Beata

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Joanne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay for a night out
Friendly helpful staff. Great location and for a good price! Breakfast was nice
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス
Great hotel for the price
Nice hotel in the centew of Bournemouth so very convenient. Staff were lovely and helpful.
2023 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Nice size room for family of 5. Could do with being cleaned a bit better. Room very cold even with heating on. Windows need to be fixed as can open from outside. Breakfast was great. Overall not too bad just for somewhere to stay the night.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Faiz

家族旅行
良かった点 : 清潔度
Decent budget friendly hotel.
2023 年 12 月に 1 泊滞在

8/10 (良い)

Florence

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We booked 2 rooms in this property as it was walking distance into town and to see the Christmas lights. Couldn’t park so we had to pay at another car park. Brilliant breakfast. Would come again.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Kyanna

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 11 月に 1 泊滞在

4/10 (不満)

Amy

家族旅行
良かった点 : 清潔度、客室の快適度
Poor
Heating broken so was really cold and our window was broken so couldn’t close it. We all had to sleep with our clothes on. Took ages to enter the hotel as no reply for over 10 mins. Only good thing was the breakfast. So overall we wasn’t a great experience
2023 年 11 月に 1 泊滞在

6/10 (普通)

Ashley

出張
良かった点 : スタッフとサービス
Was ok
2023 年 11 月に 2 泊滞在

6/10 (普通)

Thomas

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Decent enough for the price. Was unable to re access the building late at night. Had to try and wake up guests to gain access to the building as they didn’t provide a code. Parking is awful and likely you’ll get blocked in so careful if you’ve got an early start. Other than that it was good and free breakfast was nice .. perfect spot .
2023 年 11 月に 1 泊滞在

8/10 (良い)

George

2023 年 11 月に 1 泊滞在

6/10 (普通)

Francesca

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
lovely breakfast
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Sheila

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在

6/10 (普通)

Mark

気になった点 : 施設のコンディションと設備
2023 年 10 月に 2 泊滞在

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location would stay again
The Mount Stewart's in a great location, just off a reasonably busy Bournemouth street with plenty of life but just far enough off that it was pretty quiet & really peaceful most of the time Room's on the ground floor so no dealing with stairs or lifts, always appreciated When i said i'd be out before breakfast each day they offered to make me something to take with me Keycards worked well. Everything in the room worked well I had a very enjoyable stay
2023 年 9 月に 6 泊滞在

6/10 (普通)

Katie

カップルで旅行, 家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property, well looked after and decorated beautifully and colour contrast is throughout. Breakfast was cooked to perfection no issues. Was greeted by a lovely man at reception made you feel really welcomed. Only down side could of done with extra pillows, dirty cup was found in the cupboard and there was no fridge but other than that overal perfect stay and would stay again for sure!!
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A Lovely Hotel
Hotel was lovely , staff really helpful and well mannered. The ONLY issue for us was the VERY squeaky bed.....Room 14
2023 年 9 月に 2 泊滞在

6/10 (普通)

Michael

気になった点 : 清潔度
Great breakfast, but some issues
Excellent breakfast, but some issues. Breakfast was very good, full English,cereals, juice etc. Fast service too. Reception manned up to 9pm, and no help after. I needed more milk at 8.45pm and no response when I rang the bell by the unattended desk. Our room was outside the building and had some issues. There were automated air fresheners in our rather tired-looking room and toilet, but neither worked. Maybe originally put there to overcome smell from drains, but unfortunately this unpleasant smell was frequently noticeable. Bed OK, but metal frame needed bolts tightening as it made a frightful noise whenever you moved! Could not report things to reception as no one there when I tried. I tried ringing, but got a message back saying no one was available, and I could not leave a message!
2023 年 9 月に 2 泊滞在

4/10 (不満)

Paul

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
You get what you pay for!!!!!!!!. Booked last minute so limited choices of accommodation unless you pay £££££. Bournemouth is expensive to stay in anyway. Yes it generally needs a lot of TLC, carpets, general cleanliness, sticky tables, congealed sauce on tops of sauce bottles (sauce bottles are Heinz bottles but years old - labels show it - where staff just ‘top up’ the bottle with cheaper sauces). Asked girl to clean the congealed sauce off the top - then sat at a different table the second morning & it was exactly the same with those sauce bottles (a place for bugs to breed) Basics!!!! Our attic room was ok - but hot with no fan available. Breakfast - asked twice about the fried eggs - hard, not nice sausage, cereals tasted cheap & stale. Noticed that they had topped up the Weetabix tub -so had that second morning - ok. Smoking area right outside breakfast room - so smoke was coming in eating area. Run on a budget as everything is cheap. As I said - you get what you pay for. Not done a B&B for many years & will not do again. Sticking to Premier Inns in future
2023 年 9 月に 2 泊滞在

8/10 (良い)

CHANY

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
We enjoyed our stay , the staff was lovely 😊 and nice easy to talk too . The room had 5 beds for a Large Group. Breakfast was good and served on time. The only thing I didn’t like When I checked the corner of my bed the carpet wasn’t fixed properly and the floor was covered with dusty . Other than that our stay was perfect 👍
2023 年 8 月に 3 泊滞在

8/10 (良い)

Francisco

良かった点 : スタッフとサービス、施設のコンディションと設備
Friendly staff and overall nice stay
2023 年 9 月に 2 泊滞在

6/10 (普通)

Stefan

Quitschende Betten, sehr wenig warmes Wasser in der Dusche, nur wenige Parkplätze am Hotel Positiv: gute Lage, wenige Minuten in die Stadt und Strand
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

EBIERE

2023 年 8 月に 2 泊滞在

6/10 (普通)

Mujtaba Ali

家族旅行
良かった点 : 設備とサービス
Property was average and good. Location is convenient, nearby to beach and restaurants.
2023 年 8 月に 2 泊滞在

8/10 (良い)

Charlie

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Our stay at the mount stuart hotel was great, the room was spacious and clean. The staff are lush with a special mention to Donna and Norie who are exceptional at their jobs and very kind. Overall, it was a 4 star experience and I would definitely stay there again.
2023 年 8 月に 3 泊滞在

8/10 (良い)

Agnieszka

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We rate this hotel 8/10, friendly hardworking staff and the beach and town is very close by which is very convenient, just a shame the hot tub didn’t work., breakfast and service lovely, thank you .
2023 年 8 月に 3 泊滞在

4/10 (不満)

David

家族旅行
気になった点 : 施設のコンディションと設備
Very dated, uncomfortable, was here for 2 nights, mattress need replacing, tired and dirty and very dated rooms, couldn’t open windows but was provided a fan. Bar was only open 1 night out of 2 and we had to find a member of staff to ask when is it open. Considering this hotel wasn’t cheap to stay for 2 nights for the 4 of us, I wouldn’t recommend sorry
2023 年 8 月に 2 泊滞在

6/10 (普通)

Susan

家族旅行
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Beds far too soft and noisy.
2023 年 8 月に 2 泊滞在

4/10 (不満)

Ira

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad experience
Just avoid this hotel.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Philip

良かった点 : 客室の快適度
2023 年 8 月に 2 泊滞在

2/10 (非常に不満)

Hakan

2023 年 7 月に 4 泊滞在

6/10 (普通)

Syeda

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Hotel was okay, the bathroom was not clean, the shower curtains had mould, the toilet wasn’t cleaned as it had some marks inside. The toilet seat lid didnt stay open fully when in use. Needs updating and good clean.
2023 年 8 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Stay was average
I stayed for 3 nights . The shower drainage hole overflows with water when taking a shower meaning the water is overflowing and taking ages to drain . No one came to clean the rooms or bathroom even though I said please clean the toilets no need to change the bed sheets as we had bought our own . The metal bed made a lot of noise when sleeping . It was written on the notice board breakfast times for the weekends finishes at 1030 and I doubled checked with reception to confirm it . On the morning of Saturday at 10 the door is shut only to be told breakfast on Saturday finishes at 10am . I wasn't too pleased but they said it had changed and no longer at 10.30 on Saturdays just on Sundays it's at 10.30. So therefore I had to go out and pay for my breakfast which was further cost to me. I did complain to reception in the evening who was apologetic. The location is perfect for the beach and restaurants surrounding areas not much walking distance. The hotel could do with better staff especially kitchen and a upgrade to the rooms it is a bit outdated. Now that I know the area I seen a premier inn nearby and travelogue I will pay that bit extra for better comfort .
2023 年 8 月に 3 泊滞在

8/10 (良い)

Jelena

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly staff and nice location.
Welcomed by friendly staff and room was basic but clean and cosy. Location was perfect for our trip and breakfast was lovely. Enjoyed our stay.
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

Mia

2023 年 7 月に 2 泊滞在

6/10 (普通)

Janice

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
Bournesmouth
2023 年 6 月に 1 泊滞在

6/10 (普通)

Lina

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
I liked the look of the property from outside and the breakfast was lovely the staff was nice. what i didn’t like is all the beds Mattress, it was very uncomfortable to sleep and also the bedroom was dusty,
2023 年 5 月に 2 泊滞在

4/10 (不満)

Sylvia

2023 年 5 月に 2 泊滞在