Bolivar Vacations from ￥181,399

Disappointing in terms of cleanliness.

Jayce was Great and helpful. The other staff members had great attitudes and assisted with our needs. I would love to stay here again.

The best part was our check in. Lauren was fantastic. Easy to talk to, very informative about the property, willing to give great information about places to eat, and overall the best attitude through our stay. The worst thing was we were told that the room cleaning would be every day. That is ok. However we were there a week and the room was cleaned only once, we never had enough towels unless asking for more. We had a room with 6 people but when they did clean the room only left 3 sets of towels. Location, local transportation, and our favorite front desk person, Lauren, were the highlights.

Pros: The staff was amazing and very friendly!! They were always more than happy to help and said hello and welcome back everytime we walked in or left. They had laundry we could use with free detergent and free dryer sheets. They held our luggage after checkout while we toured the city some more. Plus I like that there was no daily housemaid service as I prefer no one come in my room. If you needed towels or anything they were more than happy to get you whatever you needed.

Excellent hotel--good room, good staff, good facilities. Only one complaint: if you offer breakfast, make sure you get enough eggs. Otherwise, everything was first rate.