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Check-in was a nightmare. Waited almost an hour. Once we finally got through that the most irritating part is the keys were on the phone. There were literally like 20 different keys for doors and elevators and it was a huge pain. We got stuck on elevators multiple times and half the time the digital keys didn’t work. Absolutely awful. Wouldn’t stay here again just for the million key situation in itself. Bed was tiny and shoved in a little nook where headboard and foot touched the wall. Not good if you’re over like 5ft 5. Sucks cause they are cute and it’s a good location.

The check in staff and housekeeping were pretty great but the staff at the bless your heart and downstairs restaurant were very rude and slow. They acted like they didnt want to serve you or that you were annoying them. Just bad experience with those two things. They also added an additional tip onto your bill so watch that.