Bivalve Vacations from ￥166,176

Some questionable people roaming around after dark.

Everything was spectacular. This is the kindest staff I have ever encountered at a 1 Hotel with the best service (and I’ve stayed at every U.S. property. They truly cared about my fiancée and I having a wonderful celebration for our recent engagement and we will be returning for every anniversary. Bravo to the management team!!

Great staff, nice facilities.

Inside the property, we really loved it. Great room, lovely food in the restaurant, brilliant gym facilities. Outside, however, it was awful. It is very much surrounded by areas of homelessness and I wouldn’t recommend going anywhere by foot from the hotel, Uber/Lyft only. I felt really unsafe when going through these areas.

Really good hotel and helpful, friendly staff.. the tenderloin area might seem a bit sketchy. It did not bother ppl but I can see how it might have made some ppl were wary in previous reviews.. I have to give a special mention to Johnny who was on the front desk when I arrived. I had rubbish time getting there... delayed flights, etc and so did not arrive at the hotel until sometime after midnight 6, hours later than intended. Dude, was excellent and super helpful. Answering all my questions and putting up with me when he was probably just looking forward to nice, quiet night on the front desk! He even sorted me out with a different room for the following day when I asked for one with a bathtub! (Its a british thing!)