We booked 2 rooms, due to a late finish at work. Would have been better to return home at 2 am in the morning. Noisy guests on and off until 3am, which you can get at any hotels, but the rooms do not insulate from the noise. I asked if there was a night porter to help manage noisy guests the next morning to be told yes. I asked could they not walk around the buildings to manage nuisance guests. I was told in the night porters defence he may not have heard them, which I highlighted was clearly the case when there is a road and 500m between. Both rooms booked were in different parts of the hotel, but both parties were disturbed. I get the impression people book here to leave for flights in the early hours. Would not have left a review if my feedback had been listened to rather than strange excuses given.
Martyn
2022 年 10 月に 1 泊滞在
10/10 (非常に良い)
Christer
カップルで旅行
2022 年 11 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very handy near Stansted for early flight.
Right under flight parh but quite FUN,on does get used to the sound of aircrafts taking off after a while.
Beautiful setting.
Christer
10/10 (非常に良い)
Richie
2022 年 10 月 25 日
Richie
2022 年 10 月に 1 泊滞在
6/10 (普通)
Satnam
出張
2022 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel with very friendly and helpful staff, however the bar was unmanned and had to request reception to provide bar service which made not bother. And there was no in hotel evening meals available.
The hotel is still refurbishing their restaurant and other areas.
There was a lot of noise in the early hours as I could hear heavy footsteps in room above me, people moving furniture about, and people going up and down stairs slamming doors etc. Not a peaceful sleep at all.