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"Despite requesting airport pick up on arrival. No one was there to pick me up. Very frustrating after arrival from a series of long flights"

"Very friendly and helpful ataff"

"Stayed at this hotel during 26th August and 2nd September 2024 to attend my nephew's wedding. I found the staff to be very polite and helpful and they happily go the extra mile without the expectation of a tip. The hotel itself is situated next to Victory Square and other key visiting sights are walkable or a short taxi ride away. (BTW taxis are relatively cheap - can travel 5 or so miles for £3-4). I found the hotel clean with reasonably good facilities - enjoyed the free access to the outdoor pool, sauna, steam room and the jacuzzi after a day of shopping or sight seeing. One particular useful feature in my room was the "Jack & Jill" wardrobe - can get access from both the bathroom and from the room - so no need to take clothes to wear to the bathroom. Talking of bathrooms, in the room I stayed (#509) it was"