Birka and Hovgarden

Liked the apartment style concept. Washer/dryer took really long to wash and dry clothes and the shower had the entire bathroom wet. Was a good stay overall.

A bit off the beaten path but amazing property. The best pizza ever! The rooms and common spaces are beautifully appointed and the staff is super helpful! Will stay again

We had a nightmare with the phone system, over and over. Due to the road construction we couldn’t find address- they do not answer the phone I called 9 times including standing in the lobby showing the girl . the bellman called in sick, we had to carry in 8 bags from a block and a half away. I used to sell big phone switches and do not understand what the problem was. I called twice around 9 at nite and got through. They couldn’t have been nicer and upgraded us to a suite, very nice of them. I tried calling when we got lost, again ,no phone answer. U get prompts to English, they’d hit reception which rings until u gut disconnected.very very upsetting. Other than the phone mess we would maybe stay again although Grand Hotel has been our favorite for 40 years.