2/10 (非常に不満)
Prabhjot
家族旅行
2025 年 11 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Avoid this place like the plague. Not only did they not have my booking, which I had made through expedia two months prior to my travel date, the room they finally gave me was tiny in which you could barely move around. I had paid for a suite which is close to 600sqft in size. Everything was filthy. In another room that a friend had booked, there were questionable stains on the chair which looked disgusting.
To top everything, while I was trying to sort the whole issue of them not being able to find my reservation, their General Manager , Jitendra Singh, who I requested to speak to and was available at the property at that time, did not care less and did not bother to come and talk to me. No apologies, minimum effort put into rectify the situation and all I got from them was "Oh . its not our fault, Expedia didn't send us the reservation." I call BS on that.
I had to cut my stay short and left a day early. Had to spend another $340.00 to book at Laxmi Niwas Hotel which I should have booked to start with but made the grave mistake of trying this new place.
Prabhjot
2025 年 11 月に 2 泊滞在